Reviews
First service visit with our Tacoma purchased in August....
First service visit with our Tacoma purchased in August. Outstanding experience! The requirement of 25 words minimum should be eliminated. Clients need not use 25 words to let you know all was excellent. Just sayin...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My overall visit to Toyota was 5 stars. I really liked...
My overall visit to Toyota was 5 stars. I really liked our sales guy, Jacob Alvarez. He was extremely friendly, helpful, answered all of our questions, and also made sure we got what we wanted out of our new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very welcoming experience at the Toyata Dealership! Being...
Very welcoming experience at the Toyata Dealership! Being a soon to be first time vehicle owner their was some stress into making sure everything was perfect. Jack was confident and provided all the answers I had and was a great funny guy to talk to! Everything about the experience was perfect, and is why our family chooses Toyata!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have bought my last 4 vehicles here. Every time is a...
I have bought my last 4 vehicles here. Every time is a great experience and all the staff that has helped me has been wonderful to work with. I have never felt pressured to buy and that is really a great feeling. Jordan Story has been the one to help with the last two purchases and he is great. Every time I drive away, I know I have and will be taken care of. This is a fantastic company. Keep up the amazing work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel was great to work with! Happy with the service I...
Daniel was great to work with! Happy with the service I received on my car and how quickly it was done. Very friendly and nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience.Everyone is very friendly. The...
Great experience.Everyone is very friendly. The dealership is clean and very respectful to social distancing and mask wearing during the COVID pandemic. Karyn was great to work with. She made the buying experience pleasant. She was easy to talk to and very helpful in problem solving. I will definitely come back,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service. Dimitri was easy to work with. Kept me...
Excellent Service. Dimitri was easy to work with. Kept me apprised of the status of my job. I always get good service at Wilson Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dropped my truck off early in the morning.Service dept...
Dropped my truck off early in the morning.Service dept forgot to do my oil change. Had to reschedule. Only got $20 off. Should have been free.
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great experience. Friendly staff. James was fantastic...
Great experience. Friendly staff. James was fantastic and not afraid to show my a torn apart truck still in the shop at my request. Down to earth and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always a 2 to 3 hour wait even with a scheduled...
Always a 2 to 3 hour wait even with a scheduled appointment, haven't ever gotten an oil change sticker. Never have they reset my light/warning light for oil change even after I reminded them that they didn't do it last time on my first time having an oil change. I had to youtube it and fix it myself. Also can't honor warranty!
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair