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Cerritos Infiniti

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (245 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2013 state dealer award
View 1 awards
2013 state dealer award
New (562) 239-2715 (562) 239-2715
Used (562) 966-7479 (562) 966-7479
Service (562) 966-7464 (562) 966-7464

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cerritos Infiniti from DealerRater.

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Maintenance service was on time and great.

Maintenance service was on time and great. Everything was done professionally. I was totally satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you were satisfied with your service appointment, Michio. Thank you for the 5-stars!

Never disappointed in neatness and service. I’ve been...

Never disappointed in neatness and service. I’ve been coming for years now and will continue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We look forward to working with you for many more years, thank you so much for the 5-stars!

I have been getting my car serviced with Cerritos...

I have been getting my car serviced with Cerritos Infiniti for years and have had an overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review!

Awesome service every single time. The service team here...

Awesome service every single time. The service team here always takes care of their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

Good service and friendly staff at every visit I’ve ever...

Good service and friendly staff at every visit I’ve ever had since August 2006

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Great service!

I have purchased 2 cars from same dealership they are...

I have purchased 2 cars from same dealership they are friendly and helpful and their negotiating is on point . Thank u

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Lulu, your wonderful feedback and rating mean a lot to us. Thank you and take care!

The best car buying experience I've had.. I look forwards...

The best car buying experience I've had.. I look forwards to doing it again in the near future. Jason, Perla and Darin were awesome! Made getting my first company vehicle a breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tanya, we are so pleased to hear you that the best car buying experience with our team - congrats and enjoy the new ride!

Cerritos Infiniti is the most professional and fast...

Cerritos Infiniti is the most professional and fast service dept I have dealt with that is why I have purchased 2 cars from them!! Try them you will love the service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Dede, thank you so much for this awesome review and for choosing Norm Reeves Cerritos Infiniti!

I recently had my Q50 serviced at Cerritos Infiniti, and...

I recently had my Q50 serviced at Cerritos Infiniti, and as ususal my service consultant Edwin Rivas was amazing! The entire staff is great but I always reach out to Edwin because of his attentiveness, professionalism, honesty and overall pleasant attitude. No matter how busy he is, he always takes the time to listen to all my concerns regarding the vehicles maintenance and makes sure to address them. I will definitely continue to go to Edwin for all future maintenance. For those of you who have not had the pleasure of working with Edwin, I highly recommend you do - trust me, you won't be disappointed. Adriana E

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Adriana, thank you so much for the glowing review and feedback on your service experience with Edwin!

Staff is always very helpful. This is my second purchase...

Staff is always very helpful. This is my second purchase with them and not one complaint. Arcee C. in service is the best ! Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback on our service team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!