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Fred Anderson Honda

(2,218 reviews)
2013 state dealer award
View 1 awards
2013 state dealer award
New (864) 501-0483 (864) 501-0483
Used (864) 501-0488 (864) 501-0488
Service (864) 412-2592 (864) 412-2592

Reviews

(2,218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Honda from DealerRater.

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We were very impressed with the professionalism from all

We were very impressed with the professionalism from all at Fred Anderson Honda Greenville. Matthew Whitman was such a huge help with helping us buy our odyssey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

HI there! Thank you so much for taking the time to leave us your review. We're so glad our team here at Fred Anderson Honda was able to provide you with a 5 star experience. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again, and we hope you have a great rest of your day! Take care.

After talking to 3 different sale representatives .

After talking to 3 different sale representatives . No one would give me a direct price of a vehicle. After, I explained which car I wanted. I was told it would be an extra $2200 add for the protection package and tinted windows. I informed the salesperson that I did not want that. I just wanted the vehicle standard without the protection package and tinted windows. I was asked for my license. When I refused to test drive a vehicle the salesperson through my license at me. I knew it was time for me to leave..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, we sincerely apologize that your experience was negative. We strive to provide the best experience and service for each of our guests, and we apologize this was not reflected in your visit. We are committed to improving and we appreciate your feedback. At your convenience, please contact our General Manager, Gregory Perry, at 864.720.1962 or gperry@anderson-auto.net to discuss this further.

Roy was great to deal with!

Roy was great to deal with! Very knowledgeable about the Honda's and made the process very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for taking the time to leave us your review. We greatly appreciate your feedback. If there's anything else we can do, please don't hesitate to reach out. Thank you and we hope you have a great day!

Keaton was very nice and helpful during my visit there.

Keaton was very nice and helpful during my visit there. Keep up the good work and positive attitude thx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sljm5791, we are so happy to read such a great review about Fred Anderson Honda! We hope you have a great day!

Dealership has an excellent parts department!

Dealership has an excellent parts department! I spoke with Kelly and she was very friendly, knowledgeable and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Cyclegold! We're so happy the team here at Fred Anderson Honda was able to help you out!

We would like to thank Ariel, Alexander, Quinten, Matt,

We would like to thank Ariel, Alexander, Quinten, Matt, Cory, Ron, Barry for their assistance in a plan with our new car,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Clmccoy2, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Honda!

We recently bought TWO cars from Fred Anderson Honda in

We recently bought TWO cars from Fred Anderson Honda in Greenville, SC. Our salesman was John and he was extremely easy to work with and helpful. I bought my wife a brand new Honda and a few weeks later we returned to buy our daughter a used Volkswagen. Both experiences were smooth and professional. The finance department handled everything professionally and we didn't feel pressure or upselling tricks. We will return in the future for other potential purchases. Very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Larry! We're so happy the team here at Fred Anderson Honda was able to help you out!

Chyanne was a great help with finding me the car I wanted

Chyanne was a great help with finding me the car I wanted so polite & so kind. I’d highly recommend talking to her about your car needs. So helpful & thankful people like her care about the work she does. So if you want a vehicle head down to Fred Anderson of Honda. Very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with Fred Anderson Honda! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Want ripped off by the service then this is your place.

Want ripped off by the service then this is your place. Day 5 now with no answer for a refund about a tire rotation they never performed but billed for it. Wonder how many others have been taken advantage of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Our salesperson was a 5.

Our salesperson was a 5. That's when the satisfaction ended. They sold us a maintenance package that supposedly included oil changes & tire rotation. At the first service, I was told that they could rotate my tires but it was not included. Not a big deal so I paid for that. The second service (this morning) I was told that if I did not perform the tire rotation & another recommendation services the oil change was no longer covered. So now the extra $45 a month my payment is a mistake on my part. I will not be back for any additional service . This is just a racket & I am very disappointed. I will spe6to someone on Monday & hope to get this resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for any confusion regarding the maintenance package you purchased. It's important to us that our customers receive clear and accurate information about the services included. We understand your frustration and would like to resolve this issue as soon as possible. Please contact Cory Pritchett, Service Manager, at CPritchett@anderson-auto.net, so we can address your concerns.