Reviews
Tried to get me into a 8.2 % interest rate even though I...
Tried to get me into a 8.2 % interest rate even though I qualified for the 0 % interest rate. Just to get an extra chunk in commission
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I am very sorry to hear this and apologize for any issues you have had. Can you please contact me directly so that we can discuss your concerns?
Kevin Davis is knowledgeable, helpful, and trustworthy....
Kevin Davis is knowledgeable, helpful, and trustworthy. He made our experience quick and stress-free. He was on top of every detail. I will definitely recommend Kevin!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much, we here at Falls Motor City always want to make sure your experience is stress free and we are glad we could deliver that for you. If there is anything else we can do for you, please don't hesitate to give us a call!
Kevin made helping me find a new car quick and painless!...
Kevin made helping me find a new car quick and painless! Best experience I’ve ever had! Kevin made sure to answer all my questions and get me out of there in no time with a new car off the lot!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Maddie, thanks for taking the time to leave this wonderful review. We are so happy that Kevin could help you out and made your experience enjoyable. We hope you enjoy your new vehicle and if there is anything else we can do for you, please don't hesitate to give our team here at Falls Motor City a call!
They always have a good inventory and good deals. If they...
They always have a good inventory and good deals. If they can’t do as good as another dealer they will let you know right up front.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the wonderful review! Our team is dedicated to making you feel welcome and making sure you know all the facts about the vehicle you're purchasing. We hope to see you again here at Falls Motor City!
I was shopping online and opened a chat to initiate the...
I was shopping online and opened a chat to initiate the shopping experience. This gentleman very rudely cut me off and closed the chat window before I could even get a word in edgewise. I asked a few questions and he fired back a smart response rather than asking questions or learning of the situation. I have plenty of cash to put down (nearly 10% of the vehicle price) and a pretty decent trade that another dealer will surely accept. He obviously wasn't in the mood to sell a $58,000 Jeep.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thanks for taking the time to leave a review. We sincerely apologize that you experienced frustration while dealing with one of our sales associates. That's not indicative of how we run our business. We want to learn more about your experience, so please consider giving us a call at your earliest convenience.
The car buying experience was never so stress free and...
The car buying experience was never so stress free and easy going. You look for experience and knowledge, but most importantly someone with a good personality and someone who treats you like family! Easy decision to work with Kevin Davis and will come back again for our next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the wonderful review, Brain! We here at Falls Motor City are honored that you choose our dealership and that Kevin could help you out. We hope you enjoy your new vehicle!
Kevin was a huge asset to buying our new truck. He was...
Kevin was a huge asset to buying our new truck. He was knowledgeable and even came in on his day off to help us. I'd recommend him to anyone who is looking to buy a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the wonderful review, Kevin! Our team here at Falls Motor City always tries to provide our customers with a tremendous car buying experience. We always try to provide our customers with all the knowledge they need to purchase their vehicle. We hope you enjoy your new car!
Kevin Moore is the best salesman we have ever had. He is...
Kevin Moore is the best salesman we have ever had. He is so easy going, great sense of humor, and applied no pressure. Kevin is super knowledgeable about the vehicles and the financing process. Instead of dreading the salesman process in the future, we will always go to Kevin now. Referring him to everyone we know!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing feedback! We're so happy that Kevin offered such a great experience during your recent visit and that you would refer him to others looking for a new vehicle. Thank you again for your support and please let us know if you are ever in need of further assistance!
Kevin Davis helped my wife and I navigate the purchase of...
Kevin Davis helped my wife and I navigate the purchase of a used Dodge Ram. When we discovered a few minor issues with the vehicle he insisted we leave it with him so he could address our concerns. He sent video of the process and was very helpful with finalizing finance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking a moment to let us know how your sales experience went! We're delighted to hear that Kevin helped you to find a vehicle that fits your needs. Please let us know if we can ever help out again!
Service was extremely poor he’s non -negotiable and...
Service was extremely poor he’s non -negotiable and insensitive to people’s situations and not good at helping customer complaints just wants to sell cars.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We take your concerns incredibly seriously and want to make sure they are properly addressed. We urge you to reach out directly when you have a moment. Sincerely, Cole Morgan, General Sales Manager, cole@fallsmotorcity.com, 330.929.5700