Reviews
Jeff let me know about each step and pickup and payment
Jeff let me know about each step and pickup and payment was easy. All repairs are functioning so far
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to know that your services from Penske Ford have exceeded your expectations. Our Sales Team is very grateful that everything went as easily as you could imagine and we look forward to seeing you again in the future. Have a great evening.
I've been taking my car here since I bought it in 2013.
I've been taking my car here since I bought it in 2013. Mike V., my service advisor is always the best. Very helpful and informative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! Thank you for sharing a five-star rating with us and we appreciate your business at Penske Ford.
These guys are great!
These guys are great!! Always a great job. They even total detail your car before they give it back to you. They even fixed my fob at the same time, that I paid for. Will always come back!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased to know our Service Team did a great job on your vehicle and you received 5-star service. Thank you for choosing to do business with Penske Ford.
Quick and efficient from check in to pick up.
Quick and efficient from check in to pick up. Plus it’s great they provide free Lyft rides.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very pleased to know your service was quick and efficient and our Service Team here at Penske Ford took excellent care of you. We appreciate you.
Everything was handled start to finish with the same
Everything was handled start to finish with the same great professionalism I have become accustomed to at Penske ford
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind feedback is appreciated and we are happy to know you received excellent service throughout your visit. We value your dedicated business with Penske Ford.
Mike is the best in service.
Mike is the best in service. Always happy to go to Penske for service. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for sharing your positive feedback. We are glad to know our Service Team took excellent care of your service needs and we are grateful for your dedicated business here at Penske Ford.
My experience was amazing - far beyond what I thought
My experience was amazing - far beyond what I thought could happen given the supply chain issues and new inventory shortages. I was expecting that the temptation for additional dealer mark ups would be my fate. But the deal as I had signed up for 10 months ago at MSRP for a Ford Maverick XLT with a few additional factory add on was exactly what I got. . When my truck finally arrived I was not asked for any additional mark up fees - none - and the dealer add on options that were offered were asked ——- no hard salesmanship to try and add on additional items and profit for things I may or may not have wanted. ( I took none ) and my dealer was perfectly content with my decision- no disappointments - just gratefulness for me buying my vehicle from them and heartfelt congratulations on getting a hard to get Ford Maverick XLT truck. The finance officer got me in and out very quickly - no hidden agenda or sneaky fees. I was 100% impressed - felt like I was a VIP throughout the entire process from A-Z. This dealership put me first and treated me like a valued respected customer. I could not have asked for a better experience. This was my personal experience- and I would like to believe it could be any one else’s. Penske Ford La Mesa is a 5 star organization ….as I experienced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We are delighted to know our Sales Team provided you with an outstanding experience throughout the purchasing process on your new Ford Maverick XLT truck. We appreciate you choosing to do business with Penske Ford and congrats on your new purchase.
Although it was only a oil change… Joesph was so very
Although it was only a oil change… Joesph was so very nice and accommodating.. looking forward to the next……??
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your kind feedback is appreciated and we are glad to know our Service Team was accommodating during your service visit for an oil change. We value your business with Penske Ford.
Very friendly sales person, easy finance and very clean
Very friendly sales person, easy finance and very clean place for you to shop there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing service, good inventory.
Amazing service, good inventory. Dealer knew about the vehicles (I bought a Chevy) and was very helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car