Reviews
Ivan is the best!
Ivan is the best! Always super helpful. I always feel like I can trust him..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback. We are happy to know you received helpful service and we appreciate your dedicated business with Penske Ford.
I was surprised with how smoothly my repair went.
I was surprised with how smoothly my repair went. The work was completed in half the time I was expecting. The results were far beyond my expectations. My 2014 Explorer looked like new. After they finished the work, they cleaned and finished it so everything matched. I was dumbstruck that they went way beyond what I expected. I hope to never get rear ended again but Penske will always be my 1st choice. Mike McDonald
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! We are pleased to know your repairs went smoothly and our Service Team took great care of your 2014 Explorer. Penske Ford values your business.
Great costumer service from Jake always helping us fix
Great costumer service from Jake always helping us fix our car all the time. Great service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We are very pleased to know our Service Team provided you with great customer service and we value your dedicated business with Penske Ford.
It was great in and out with no problem Mike V was great
It was great in and out with no problem Mike V was great got it all done in one day
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Doyle, we appreciate the great feedback and we are glad to know our Service Team took great care of your service needs. Penske Ford values your business.
Excellent, well trained service dept.
Excellent, well trained service dept. Never any problems as they know just what to do to keep my 2015 F350 diesel in top shape at a fair price. Wouldn't go anywhere else!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Pete! We are glad to know our Service Team takes excellent care of your 2015 F350. We value your dedicated business with Penske Ford.
Great service like always!
Great service like always! This 2022 Bronco is my 3rd car with Penske Ford. The only dealer did honor the MSRP on the New Broncos!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
#1 dealer in East county Penske Ford! Victor Santana thanks for walk me true the hall process.
Honest , I brought my 01 F-250 Diesel with a concern .
Honest , I brought my 01 F-250 Diesel with a concern . Mechanic test drove Several times including with me Once. Truck ran Correct . They did not Charge me this time , Was very Happy. I Promised Chris , I would bring truck back when some code comes up or truck Fails. For Now I’m Happy , Jarrid , my Mechanic spent 15 - 20 min while I drove. He was very Understanding in trying to figure my Problem. I’ll request him Again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback. We are happy that our Service Team took great care of you and took the time to try to figure out the problem with your truck. You are appreciated at Penske Ford and we are here to assist you with any of your service needs.
I am really pleased with the service that I received from
I am really pleased with the service that I received from Penske ford. They communicate well and kept me on the loop about the status of my company’s fleet vans. Big shout out to Darren Bruce and Scott (assistant service manager). I would like to thank them both for their outstanding service and communication skills!!! Thank you for helping me make my job easier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback with us. We are very pleased to know our Service Team provided you with excellent communication and outstanding service. We value your business with Penske Ford and we look forward to assisting you again in the future.
Excellent care good staff, the were prompt and were very
Excellent care good staff, the were prompt and were very fast to get my car completed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We love knowing our Service Team provided you with prompt and excellent service. You are appreciated here at Penske Ford.
Work was completed as on time as promised.
Work was completed as on time as promised. Amy (service writer) provided prompt feedback exceeding my expectations 100%. This is uncommon service in this day and age. Highly recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! Thank you for sharing your positive feedback. We are delighted to know our Service Team exceeded your expectations and your service was completed in a very timely manner. We value your business with Penske Ford.