Reviews
Friendly, Honest and Professional!
We live far away. I found the vehicle on the internet and had several phone conversations with Art. He was always friendly, courteous and answered all of my questions as best as he could. I had also spoken to other dealerships and had other vehicles to look at. We chose to go to Simi Valley Chrysler Jeep first because we felt we were being dealt with more honestly and that the vehicle they had was superior to the others. We believe we made the right choice, for not only were we treated very well but feel we got a really good deal on a great certified Jeep! Thank you Art for all your help! We would highly recommend you and your dealership to anyone looking for a good car buying experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Location Ever!
I had the worst experience at the Jeep dealership in Canoga Park. It was so bad I left their location and drove 35 mins away to Simi Valley, and I'm soo glad I did. I was greeted with ART who turned out to be one of the best Salesman I have ever dealt with. Also, everyone else there so nice and welcoming, that is made it worth the drive. I'm so happy with my new Jeep (Thanks, Guys) and highly recommend ART and this Jeep location. Angel Maradiaga
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Simple and Easy
I found Simi Valley Dodge online and found their internet deals very competitive. I made an appointment with Art Kupelian and the rest is history. Art took very good care of me and there were no games or surprises just honest car sales. If you are in the market for a Chrysler product look no further than Simi Valley Dodge and ask for Art.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful deal on a 2016 Ram truck
I went to Simi seeking a new truck to meet my needs. I drove out with a new truck. Sunshine was great with showing me the selections available, and answering all my questions. I was given a very fair offer on my trade in, and competitive deal on my truck. I received full service and instruction for my truck before I left the lot. Hilda in finance was lightning fast in processing all my paperwork for the deal, but would fully explain all the paperwork and answer any questions or concerns I had. I plan on being a return customer. Thanks for the great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that you found us so helpful, John! Our dealership strives to provide exceptional deals and outstanding customer service. Thanks for choosing Simi Valley CDJR!
The worst customer service department
My car has been there since June 20, 2016 I've called, talked to managers Zach and Brysn, promised phone calls back for an update but I get nothing.. Last two days I was promised a calI I still haven't got one. I do have corporate involved now this is absolutely ridiculous. Paying for a car to bff in service. My car is only 10 months old and has been in service not only the past 35 days but over 4 times for the same problems and other problems they love to tell you it's always a recall. To top it off I bought it from them too... They obviously don't care about their customers....... Big waste of time and money....... Very frustrated customer
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jesus took great care of us.
Just bought a 2016 Dodge Laramie. It was our first Dodge and our first diesel. Jesus showed us every truck similar to what we wanted and explained all the differences. Everybody we dealt with was very friendly, and extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a Jeep Cherokee
Friendly service from the salesman all the way to the financial manager. It was a non-hassle negotiation and the quickest I have ever bought a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Art was the man!
Just leased a Jeep Grand Cherokee from Art and he made the process so easy! Wonderful crew great deals! Will go back again! Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Place to Buy a Jeep
Colin, Sunshine, Hilda, and Michael treated us with respect and helped us get the Jeep Wrangler we hoped for. It is a real pleasure to do business with straight forward, honest folks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greg was the BEST!
After shopping around at multiple car lots and dealing with a lot of stress of buying a car, Greg was the best. He exceeded my expectations and was so knowledgable on the jeep I purchased. He was so nice and personable and I couldn't be happier with my purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car