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Simi Valley Chrysler Dodge Jeep Ram

(673 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (805) 387-6598 (805) 387-6598
Used (805) 387-6694 (805) 387-6694
Service (805) 387-6693 (805) 387-6693

Reviews

(673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Simi Valley Chrysler Dodge Jeep Ram from DealerRater.

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For Great Auto Repair...Go somewhere else

I took my Ram 1500 in due to air conditioner not working properly. Well, a week later and a lot of excuses, to include that a rodent had eaten through some wires, it still was not fixed. I picked up my truck and went home. Then I decided to take it to a local mechanic, who had it fix in 20 minutes. He also stated it was a break in the wire and not rodents. As far as I concern, I will never go back to this dealership for the lies they told me and for their crummy maintenance work.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.

Exceptional Buying Experience

Let me say that my entire experience was exceptional. Jesus Ortega was prepared to answer all of my questions regarding the Ram product and options available. Jesus and Mac located the Exact truck I wanted, The sales and management team listened and met my needs without any "typical" sales tactics. The pricing was fair (I had shopped pricing out of state). Jesus delivered the truck to me the next day at work which required him to adapt multiple times to my dynamic schedule. Prior to my new career I was in the auto business (service), have bought multiple vehicles and can say I have not recommended many dealerships. Based on my experience I with Simi Valley Crysler, Jeep, Dodge, Ram, I highly reccommend their team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful and Easy

Great experience. They (Sunshine & Art) found the exact model I wanted, it arrived the morning I walked in, and the service Dept had it ready in under an hour. The lease process was pleasant and quick, they had us out of there in 2 hours (test drive, leasing, financing, and an in-depth tutorial on the entire vehicle.) They were super honest and upfront, if we said "no" they listened and did not put any pressure on us. They worked out an awesome deal. This is my first jeep, and I love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love my new Chrysler 200s thanks to Sabrina😀

For being my first time buying a car It was a great experience Sabrina treated me really nice and explain everything so I could know what my opinions were. Now I'm so happy with my new car thanks to this dealer and Sabrina for being so nice to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ultimate Car Buying Experience

So I have been driving past Simi Valley Chrysler Dodge Jeep Ram for many years now with a fantasy of one day owning a Jeep Wrangler Unlimited. My fantasy became a reality this past Memorial Day weekend. Not only am I a proud new Jeep owner but I can honestly say that I went through the best customer buying experience. Michael was an outstanding sales representative and very attentive to my needs as a car buyer. There was no sales pitch just an honest conversation between Jeep enthusiasts which relieved any tension I may have had walking into the place. Their team walked me through the entire process and I was in and out of there in a short amount of time. I strongly recommend Simi Valley Chrysler Dodge Jeep Ram to anyone that is looking for a vehicle within the Chrysler fleet. I will definitely be buying all my vehicles there in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stan, what a lovely sales experience. Thank you for leaving us a 5 star rating! Congratulations on the new Jeep!! We are happy to see that everything went smoothly and that you bonded with our sales team. Thank you for all future recommendations that may lead our way. It was a pleasure earning your trust and your business. We look forward to seeing you in the servicing department in the future.

A+ Professionalism

Art Kupelian was up front and honest. No games or run around or empty promises. We told him what we needed and he got it done! I love my new Dodge truck. Mac McKinley was great too. This is my 3rd Dodge vehicle and I highly recommend you go see Art if you are looking to buy or lease a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us a review! We are very happy to see that we were able to close this deal for you and you're now riding around in the Dodge truck that you wanted. Thank you for the kind words toward our sales staff. Thank you for your continued faith in Simi Valley CDJR.

THE BEST CAR DEALERSHIP! PERIOD!

Love love LOVEEEE Colin and his crew. Best, most amazing car dealership EVER!! In the last 24 months, our family has purchased (1) Dodge Challenger, (2) JEEPS, (2) CHARGERS and will no doubt keep coming back for more! Colin, Hilda, Sunshine and everyone at SIMI DODGE are family :

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Territex, Thank you for the words of appreciation for our Simi Valley Chrysler Jeep Dodge Ram staff. Thank you for your faith in both Chrysler Dodge Jeep Ram and our dealership. We are excited to maintain this relationship for years to come.

Super simple and stress free. Friendly staff!!

Visit Simi Valley Chrystler Jeep Dodge and Ram if you want a hassle free car buying experience. The staff is incredibly thoughtful and makes sure your experience goes as smoothly as possible. Our dealer Art was great, going over all of our options until we found the right match for us. If you're interested in buying or leasing a new or used vehicle I highly recommended stopping by Simi Valley CJDR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ntlugo, Thank you for the kind words and future referrals. We are very pleased to hear that you had a pleasant experience with our staff. We take pride in treating our customers as we would like to be treated. Come back and see us for your future car servicing needs.

Easiest experience buying a car ever!

Art and the team over at Simi Valley chrysler jeep made our shopping experience very pleasant and hassle free. We got exactly what we wanted and in a short period of time it was delivered to our home in Arizona. If we are in the market for another car in the future we are buying it from Simi Valley Chrysler Jeep Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rusty, Thank you for taking the time to post. We appreciate you choosing Simi Valley Chrysler Jeep Dodge Ram to do business with. Thank you for the kind words and the future business. Enjoy your new vehicle.

Best buying experience!

Dale Donnelly turned weeks of negative experiences at several other Jeep certified dealers to a positive one. He was professional, knowledgeable, understanding, great customer service and above all had a great personality! We almost gave up on Jeep but luckily Dale saved the day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Deliaherrera, We are happy to see that you chose us to resolve your vehicles needs. It's never fun to continue to get something resolved and it continues to We are delighted to know that you enjoyed your experience with our servicing team, specifically Dave. Thank you for allowing us to earn your business.