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Motor Werks Cadillac

(880 reviews)
2023 state dealer award
View 6 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (847) 713-5943 (847) 713-5943
Used (847) 713-5946 (847) 713-5946
Service (847) 713-5948 (847) 713-5948

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motor Werks Cadillac from DealerRater.

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He is very knowledgeable, helpful and was very attentive

He is very knowledgeable, helpful and was very attentive to everything we asked. I would recommend him to anyone buying a car and already have. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback on Motor Werks Cadillac and Certified Client Advisor Ivalin Nikolov. We are thrilled you found our One and Only Sales Process "helpful, knowledgeable and very attentive." Driven by You.

Excellent buying experience overall.

Excellent buying experience overall. Tina was always gracious and helpful both before and after the sale. Needed help with something after sale and service staff also very pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback of your recent purchase at Motor Werks Cadillac with Certified Client Advisor, Tina Nikolov. We are glad you found our One and Only Sales process " helpful and pleasant." Driven by You.

Very professional and trustworthy people.

Very professional and trustworthy people. They made my experience pain free. I would highly recommend this dealership. This is not a paid ad lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback on Motor Werks Cadillac and Certified Client Advisor, Niram Maroukel. We appreciate your recommendation. Driven by You.

Niram it was a pleasure doing business with you.

Niram it was a pleasure doing business with you. Amazing customer service! Will definitely comeback in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with both our Sales and Service Departments at Motor Werks Cadillac. We are thrilled that Niram Maroukel, Sales Advisor, and Carina Welc, Service Advisor, provided "amazing" customer service. Driven by You.

Everyone from the start of the process to the end was

Everyone from the start of the process to the end was wonderful, helpful and super kind. From Brian to Greg and help in between from Claudiu and Izabela. I truly enjoyed the staff and my time. Greg even offered me some lunch! Yum :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your rating of your purchase at Motor Werks Cadillac with Certified Client Advisor, Greg Barone. We are thrilled you were able to meet our Management Team, Claudiu Timoftica and Izabela Oglodzinska, during your visit. We look forward to your visits in the future. Driven by You.

Great Experince buying a car from here and Niram.

Great Experince buying a car from here and Niram. I am from Michigan and I took the train to Chicago and Niram and picked us up. The car was as described on the phone. Thank you guys very stastifed with my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience , the dealership delivered the highest

Great experience , the dealership delivered the highest quality service and experience . I look forward to sending my friends and family your way. Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback on your purchase at Motor Werks Cadillac with Certified Client Advisor, Ivalin Nikolov and Finance Manager, Claudiu Timoftica. We appreciate the opportunity to earn your Business. Driven by You.

I just traveled 16 hours round-trip to complete my

I just traveled 16 hours round-trip to complete my purchase of a Cadillac Escalade at Motor Werks Cadillac and found the entire experience to be perfect. Niram provided exceptional service from start to finish and represents the dealership very well. I will not hesitate to return to Motor Werks for future purchases and I will be referring friends and family to Niram as I am certain they will receive the same excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your recent purchase at Motor Werks Cadillac with Certified Client Advisor, Niram Maroukel. We appreciate your kind works on Niram's "exceptional service" and your recommendation. Driven by You.

Buying a vehicle from out of state can be a daunting

Buying a vehicle from out of state can be a daunting process. Niram was pleasant, patient and professional throughout the process, a credit to Motorwerks Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback on your recent purchase at Motor Werks Cadillac with Certified Client Advisor, Niram Maroukel. We are glad you enjoyed our One and Only Sales Process. Driven by You.

Niram was a great help when it came time to purchase my

Niram was a great help when it came time to purchase my first car. He worked with me to get me a great deal and made the process smooth. Recommend anyone looking for a car to visit Niram at Motor Werks Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.