Reviews
KP was very nice and friendly. He was accommodating and...
KP was very nice and friendly. He was accommodating and answered questions we had. Worked well with us so that we can get a good deal on the car we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review, Kathleen. Customer service is our top priority and Khoa does an excellent job. We are delighted to hear he was informative and able to find the right deal and car for you. Thanks again for your business, and please let us know if we can assist you with anything else in the future! Also, check out our Facebook and Twitter for exclusive offers and current events. Regards, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160
Paul was extermely friendly and knowledgeable. Paul was...
Paul was extermely friendly and knowledgeable. Paul was able to identify the problem with my Tundra and was able to get me out on the road within an hour. I was very happy with the service I received and would recommend anyone to go see Paul at Elmhurst Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Paul is an exceptional worker and embodies our value of providing excellent customer service. We greatly appreciate the feedback and are happy you and your Tundra are back safely on the road! Thank you again for your recommendation and please let us know if there is anything else we can do for you in the future! The next time you’re in need of a tune-up, check out our Facebook and Twitter for exclusive service deals. Regards, Dan Briggs - Parts and Service Director eservice@elmhursttoyota.com
The two gentlemen that I listed above have always went...
The two gentlemen that I listed above have always went above and beyond their duties to make sure my wife and I received the best service when purchasing our new cars from their dealership. They both took the time to sit down and work with us personally on the price for our trade in and the price of our new 2013 sienna as well. The quality of customer service from this dealership far exceeds any other dealer that we have ever dealt with in the past. Thanks again for making our Toyota buying experience pleasurable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the compliments! We are excited by your positive experience at our dealership and greatly appreciate the feedback. Mike and John are excellent members of our team and we all strive to make your car-buying process an easy, pleasant one. Enjoy your new 2013 Sienna! Let us know if we can help you or your wife with anything else. Also, check out our Facebook and Twitter for news, tips, and special offers. Regards, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160
My sales rep was Larry Skelly, he was great. The minute...
My sales rep was Larry Skelly, he was great. The minute he walked up to me I knew that I was in good hands. He explained everything to me and i walked away with the car that i wanted. I would recommend Larry to anyone that is looking to get new or pre owned vehicle. I can guarantee you that you will leave with the vehicle that you want.Larry you are the best and i appreciate everything that you have done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your story, Tasha. We are committed to finding the right match for you and are pleased to hear about your positive experience with Larry! Customer service is our top priority and Larry does a fantastic job. Thanks again for taking the time to provide us with valuable feedback, and please let us know if there is anything else we can do for you in the future. To stay in the loop with our dealership, check out our Facebook and Twitter! Best, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160
I was experiencing difficulty closing the rear driver's...
I was experiencing difficulty closing the rear driver's side passenger door. We always take our Avalon to Elmhurst Toyota for service, but this problem occurred in the parking lot of Mariano's grocery store in Vernon Hills, Illinois. Two men from Mariano's tried to solve the problem without success.It was taped with Duct Tape, so I could safely drive to Elmhurst Toyota. When I drove into the service department, Joe Sturgeon and Terry Lewis were quickly able to repair the latch, so it would close properly. They even removed the adhesive left by the duct tape. I truly appreciate their kindness and expertise. Thank you sooo much guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review, Kathleen! We strive to provide a friendly environment in our service department. Joe and Terry are excellent members of our team and we are happy to hear about your positive experience. Please let us know if we can assist you with anything else. If you're in need of service again, check our Facebook and Twitter for coupons and current specials. Dan Briggs - Parts and Service Director eservice@elmhursttoyota.com
Eddie Acosta is simply one of the finest human beings...
Eddie Acosta is simply one of the finest human beings I've ever met, he's warm, friendly, patient and pays attention to detail to satisfy exactly what I was looking for. I intend working with him over and over again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your compliments! Customer service is our top priority and Eddie is a perfect embodiment of our values. We are thrilled to hear of your positive experience with him. Thank you for your business, and we look forward to seeing you again in the future! Check out our Facebook and Twitter for current specials and offers. Best, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160
From the moment Mr.Salidas(Steven) introduced himself he...
From the moment Mr.Salidas(Steven) introduced himself he was personable, knowledgeable,and a pleasure to work with. We told him the type of car we were interested in and the financing deal we had read about, and he immediately addressed the availability and all other questions we had. Since Elmhurst Toyota didn't have one in stock, Steven checked and found out they could obtain one from another dealer in just a days time. He offered to take us for a drive in a 2013, and was very skilled at showing both my husband and me how the Prius drives and allowing us to ask alot of questions about everything we were unfamiliar with. We had never driven a hybrid before, so it was all new-made easy by Steven's guidance. There was no pushing, just an offer to answer any of our questions and my husband and I left to look at another make and model of car. After that experience, we decided we wanted to go back to Elmhust Toyota and negotiate with Steven for the purchase of our new car. As went our introduction, the negotiation phase was honest and straightforward. We felt extremely satisfied with our purchase. In addition, since we were getting a loan for the car, we had to work with Mike Hackett, the finance manager, who was amazing to work with as well-personalbe and professional. We have been buying cars for 30 years and we both agreed this was our best experience ever.You will not be disappointed if you work with Steven Salidas and the staff at Elhurst Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your story, Ann. We are dedicated to providing the best customer service and we are ecstatic to hear about your great experience at our dealership! Steven is an exceptional team member and we are glad he made your car-buying process an informed, enjoyable one. Thank you again for taking the time to give us this important feedback and please let us know if we can help you with anything else. To stay up to date with us, check out our Facebook and Twitter! Regards, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160
Elmhurst Toyota internet department did a great job. PJ ...
Elmhurst Toyota internet department did a great job. PJ worked hard researching and finding the great Toyota Camry I now own and drive. Communication was strong along with customer satisfaction. I would recommend this dealership to anyone looking to purchase a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation. We are dedicated to finding the perfect match for you and are happy to hear PJ was able to do so. If there is anything else we can do for you, don’t hesitate to reach out to us! Also, check out our Facebook and Twitter for special offers. Regards, Jim Magnelli, General Sales Manager esales@elmhursttoyota.com
I have been dealing with Brian for approx. 20 yrs. and...
I have been dealing with Brian for approx. 20 yrs. and will continue to do so. The level of service received from Brian and his staff is always fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We hold ourselves to the highest customer service standards and Brian is a fantastic embodiment of these values. Thank you for your business – we look forward to working with you again in the future. For the latest news on our dealership, check out our Facebook and Twitter. Best, Dan Briggs - Parts and Service Director eservice@elmhursttoyota.com
I had a wonderful experience here from the very...
I had a wonderful experience here from the very beginning. No one was ever pushy about making the sale and Melissa answered all of my questions in terms that I could understand. This was my first experience buying a car on my own and I would highly recommend Elmhurst Toyota Scion for your next car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your recommendation. We are pleased to hear about your fantastic experience at our dealership. Melissa is a talented team member and excellent communicator. Thanks again for your comments, and please let us know if there is anything we can assist you with in the future! Check out our Facebook and Twitter for current specials. Best, Jim Magnelli, General Sales Manager esales@elmhursttoyota.com