McGovern Chrysler Jeep Dodge RAM of Acton

I was given prompt and friendly service from Daniel Gadbois. He was friendly, respectful, and attentive. However, I discovered sloppy dealer prep after I took delivery. They installed a front license plate bracket that completely blocks off my factory winch. When I got home and took off the bracket, I discovered that they were 4 crudely cut holes in the plastic bumper panel that cut through and gouged the actual metal bumper below. The sloppy cutting of the bumper panel is also visible with the license plate bracket attached. I voiced my displeasure but they claimed it was normal.

Bart was excellent. Set up the appointment, outlined the problem for the technician (in writing), and even finished early. A drama-free experience!

Just got my Jeep from McGovnor Jeep Dealership in Acton,Ma.Running great,trusting these Techs with my automobile under guide of Mr.Bart. Make me feel that I don't worry about anything while I am driving it.

Visited the government Jeep in Acton was created by Ellen evidently the sales manager and she introduce you to man name Mick El ghoul I found him to be extraordinary personable direct and he answered all my questions which is very rare thing when you’re going to buy a vehicle it was more than helpful and I will not buying a 2023 Jeep gladiator thing I found interesting about Mick was he could you straighten eye when you asked him a question he didn’t look away I looked down and he had the answer almost immediately his demeanor put you and I would recommend if you visit this dealership, you should ask for Mick a scale of one to 10 and I feel like I have a new friend. The man is extraordinary and when I was transferring my stuff out of my rental, it was more than willing help me carry the stuff and everything and I declined to have them do so I was embarrassed. I mean, I’m a grown man myself and , I just had too much respect for him but like I say if you go there ask for Mick, there was also a gentleman that their name Randy who allowed me to leave my rental layer and I’ll make the arrangements for the rental company to pick up the vehicle made me feel comfortable And Nick and I had a picture taken together by gentleman name Leo, a young gentleman, college age also very personable They show true hospitality. It’s not put on and I thanked them again.!!

Good service and car that was sold to me, trusted service and good car overall

Have used McGovern for service on my Jeep Grand Cherokee since purchasing it from them. Recently rescued me 3 days b4 inspection expired when e.gine check came on.

Terrific service again today - as always! I have been going for a decade and so appreciate their personal attention!

These guys are always top notch in service. Very happy with this shop. Thank you.

Bart is my regular service advisor. I recently had my Dodge Charger serviced with 2 GT 245 tires put on as well. The communication was precise and professional and I have nothing but praise for this dealership. Having had experiences elsewhere (mediocre) I appreciate the quality of the work that they perform.

Very helpful technician. Explained in detail what was going on with the car. Service was prompt and reasonably priced.