Reviews
Service on my 2013 KIA.
I went to your center on two separate occasions. The first one for an oil change and it did take about 2 1/2 hrs., including the car wash. A little bit long, but you are always busy, so I guess next time I have to go earlier. The second time I went for brake pads. It took 1 1/2 hrs. The appropriate time. Harry Parmar has taken care of me both times . He is very helpful and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for giving us another opportunity to earn your business! We appreciate your feedback about your service and are glad that Harry took great care of you. We look forward to assisting you in the future at Friendly Kia!
Keeps getting better each time
Long time customer. Dealership gets better each time. Friendly, courteous and knowledgeable people working to make you a satisfied customer. 10's all the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a wonderful review! We are so happy that you can turn to the Friendly Kia team whenever you have auto service needs and know that you will receive five-star care. Thank you so much for your continued support!
Purchase Telluride
Love my new car! Matt was very knowledgeable and helpful. Didn’t take all day to buy a car! The Finance guy was very helpful and the experience was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review of Friendly Kia! It's wonderful to know you are loving your new Kia Telluride. We appreciate your compliments about Matt and our finance team, too. We look forward to seeing you at your first service appointment!
Steve Shambaugh
Steve was wonderful! He made the car buying experience completely stress free! He told me everything I needed to know about my new car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Friendly Kia it's our goal to make the car-buying process as easy as possible and we are thrilled this was your experience! Thank you for the wonderful review. We wish you many safe and happy miles in your new vehicle.
Good service but delayed
Our advisor was helpful and allowed us to get only necessary work done. However, the car was not returned the same day because the courtesy driver picked up the car an hour late.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Our sincerest apologies for the delay in your service. We appreciate your feedback and hope we can deliver a five-star experience next time. Thank you for coming to Friendly Kia!
Kia Forte Service
Harry did a great job taking care of me and my vehicle. He made sure to identify any other issues that the vehicle had and offered to have the car washed and vacuumed. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your comments about your recent service visit to Friendly Kia. It's great to read your positive feedback about working with Harry and we hope you will visit us again soon.
Great service
This is my second vehicle purchased here. The sales personnel take the time to go over all of the vehicles and all the financing options. They also follow up with you after the sale is complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your repeat business means a lot to us here at Friendly Kia, thank you! We hope to see you again soon and thank you for your support. Have a great day!
Warranty coverage
When you go into a dealership and you get answers along with “it’s covered under the warranty “ and you don’t get told you have other non covered issues, that begins to earn my trust.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review and support of Friendly Kia, KB! We hope you will visit us again soon. Have a great day!
Oil Change Friday 8pm
Toddy was excellent. This was the second time he's been the service adviser for me. He always does a great job. KIA always provides outstanding service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your repeat business and your support of Friendly Kia. We are happy to know Toddy made your service visit enjoyable recently. Have a great day and we hope to see you again soon!
Great, serice
Friendly, staff was able to change my vans battery, along w wash my van. The car wash and vacum were great and friendly. They, all know their trade.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Taylor - Thank you for coming to Friendly Kia for your battery replacement! We love to hear that you drove home in a freshly cleaned car. We appreciate your business and positive feedback!