Reviews
Truly Friendly
I can’t say too much about the outstanding service, the friendly attitude of the employees, and the quality of the work that I receive whenever I bring my car in for service. I’m always treated with respect and courtesy in every department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing we love more than hearing kind words about our wonderful staff! Thank you so much. We are grateful to have you as part of the Friendly Kia family.
Perfect
My experience was seamless. I called for an appointment and got in the same day. The gentlemen that helped my was on point. He fixed all the things my car needed and even found a couple recalls. I was expecting to pay more than I did but due to the recalls it was less. I'm so thankful to him and I will never take my car anywhere else. I will definitely recommend you to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can't ask for better feedback than this! It's wonderful to read that our Service Team could get you in for repairs quickly and get your car running smoothly and safely. Thank you so much for allowing us the opportunity to earn your business! We look forward to our continued relationship.
Service
Awesome customer service! This Kia dealership has been a pleasure to work with since I bought my car there over a year ago. Good standards, good people, great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reviews like this one make us so happy! We are delighted to hear that you can count on both our Sales and Service Teams for five-star service. Thank you for being part of the Friendly Kia family!
Everyone was helpful and friendly.
I went in to see if I could get a new or used Sorrento and between Stephen Shambaugh and Joe Dimaggio the sale was in the works.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We appreciate your business and hope that you are enjoying your Kia Sorrento. Have a wonderful week!
friendly and excellent service
The staff was very friendly and professional. Service was excellent and done in a very timely manner. While I was waiting I could enjoy snacks and beverages.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that your repairs were completed in a timely manner and that you were able to enjoy some snacks during your wait! Thank you very much for trusting Friendly Kia with your vehicle. We hope we have the opportunity to serve you in the future.
Good service and fair pricing
Had an electrical issue and under warranty so took car in to be looked at. Tech called and advised that it was battery so I asked what they charged knowing what it would cost to do on my own and they installed a battery for $2 more than what it would have cost me. Just like any service center they have a bunch of work they want to get you to do but they were low pressure and just provided me with a list.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for coming to Friendly Kia for your warranty repairs! We are glad to hear that you received great service and a great value from our Service Department. We appreciate your feedback and look forward to assisting you in the future.
Seat repair.
Kia did a really good job and we were happy the way we were treated. The service department guys were very helpful. We would recommend Kia to our friends and neighbors.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It means a lot to hear that our Service Team earned your recommendation! We are so glad that your seat is repaired and that you received five-star care. Thank you for trusting us with your business!
battery replacement
My wait was a little bit longer than I was told, but I did show up with a dead battery and no appointment. So, taking that into consideration, I was happy with the service provided and everyone was pleasant and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to hear that you drove home from Friendly Kia a satisfied customer! Thank you for your feedback regarding your wait. We hope to have the chance to serve you again in the future.
friendly helpful employees.....went extra mile to assist us
only complaint I might have is said all deals include $300.00 gift card.....later told it is included in the deal not actually given in a card.....find this to be misleading and my neighbor who went to Mr. Huge and his Kia place recvd a cruise....tv...etc..etc...and got the same deal on top of that....I really didn't expect a gift but it was presented as such......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Taylor - We are grateful for your business and apologize if we were at all unclear regarding the gift card. I would like to look into this for you to make sure this miscommunication doesn't happen in the future. If you're willing, would you please give me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368
fast And friendly!!
Kia is awesome!! They are very quick in getting to you. They are all friendly. They have a great waiting area!! I always enjoy going!! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for rating and reviewing us! We are so glad that you enjoy your visits to Friendly Kia. Your kind words about our service and facilities mean a lot. Have a wonderful day!