Reviews
If I could rate zero stars I would.
If I could rate zero stars I would. Drove 4 hours here to purchase a vehicle, confirmed 3 times with staff that the vehicle was there a week out up until the day of. Drove the 4 hours to the dealership and when I showed up they brought me to the complete incorrect vehicle. They offered me a check for the gas, been back and forth with them for 2 months and still haven’t seen the check. Worst customer service I’ve ever encountered. Do not give these people your business. Absolutely appalled.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We sincerely regret any frustration you encountered during your recent visit with our Matt Blatt Team. Providing exceptional customer service is our priority, and we are disappointed to hear that we fell short of your expectations. After thoroughly reviewing our records, we were unable to locate your information. We kindly ask that you reach out to us directly so we can better understand your experience. Your feedback is important to us, and we appreciate the opportunity to address your concerns. Thank you for bringing this to our attention—we look forward to speaking with you soon.
Jessica, my sales representative, was
Jessica, my sales representative, was wonderful--knowledgeable, helpful, supportive, and personable. She worked with her colleagues to get me the best deal possible, enabling me to lease a vehicle that fits my needs and budget. The finance department was also very helpful, accommodating, and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star review! We're so happy to hear that Jessica provided you with a wonderful and supportive car-buying experience. She truly goes the extra mile to ensure our customers get the best deal possible. We're also glad our finance team made the process smooth and accommodating for you. Enjoy your new vehicle, and if you ever need anything in the future, we’re here to help! 🚗🎉👏
The staff was absolutely amazing, he helped me find the
The staff was absolutely amazing, he helped me find the vehicle I’ve been looking for in my price range. He made everything so smooth and simple, and he made sure to explain everything in depth as we progressed through the process. Will definitely be going back in the future for other purchase's!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the shout out Ashley!!! 📣📣📣 Our Team is amazing and we love hearing about your 5 star experience!!! Our Matt Blatt Team appreciates the opportunity to earn your business!!! Congratulations on your purchase and welcome to the Matt Blatt Family!!! 🚗🚗🚗
For starters, the dealership, like many others, uses AI
For starters, the dealership, like many others, uses AI more than they use actual people. Then, when you finally get a hold of a real person, all they want to do is have you come into the dealership and see the vehicle. I was promised several things with the AI and then had to jump through hoops to get hold of the main manager of the dealership. He was much better than his sales individual and thus why it was better to just deal with him. However, and here is the most laughable thing, My trade is worth far more than their vehicle for sale that I inquired about, not to mention, my trade is literally 3 months old and came with a $49k vehicle price. They offered me $27k to $30k for the vehicle and the vehicle has less than 250 miles on it. There is lowballing a customer, and then there is outright making your dealership look like a true stealership, when my very same car is on the lots right now, some with more miles than mine for $40k and up. Matt Blatt Kia of Abington is a complete joke. Stay far far away from them if you have any sort of trade in because as I just stated, they are a true stealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate your feedback. Our team always strives to reach agreements that meet our customers' needs, but unfortunately, we understand that sometimes this is not possible. We wish you the best of luck in your future car-buying endeavors.
We spoke with 4 dealers.
We spoke with 4 dealers. All of them didn’t know anything about our cars, and we started with each one of them from the very beginning.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for considering our dealership in your car search. We're sorry to hear about your experience, and we'd like to address your concerns. Our team has been in contact with you multiple times to discuss your requirements, including the purchase of your old car. We value transparency and strive to provide fair assessments. Unfortunately, we couldn't reach an agreement on the terms you proposed. We understand that finding the right vehicle is crucial, and we appreciate your efforts in exploring various dealerships. If you have further questions or if there's anything specific you'd like to discuss, please feel free to contact us directly.
Unpleasant.
Unpleasant. Have been waiting 4 1/2 months for a response but have heard nothing. Probably never will.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Our Matt Blatt Team is sorry to hear about your past experience with our service team. Providing outstanding customer service is a top priority for us, and it's disheartening to learn that we didn't meet expectations in your situation. After a thorough review, our Sales Manager, Mike, has been in contact with you to resolve things. If you have any further concerns, please feel free to contact us directly at customerservice@mattblatt.com. We appreciate your understanding.
I bought my son a new 2023 Kia Forte at this location.
I bought my son a new 2023 Kia Forte at this location. Everyone made this a great experience and went the extra mile to ensure my son had a spare tire kit just in case he experienced an unexpected tire issue down the road. Tank you allfor everything.We have another new driver in 2 years and plan on returning for another purchase. We will refer your business every chance we get.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you jgiants2000!!!! Our Matt Blatt Team is thrilled to hear that everything went smoothly and you and your son had a 5 star experience! Congratulations on your purchase and welcome to the Matt Blatt Family!!!
Please be careful with this dealer.
Please be careful with this dealer. They tried selling me a car that they had listed with numerous features that the car did not have. I asked them to adjust the price as it KBB for $5000 less without the listed features and they would not budge. The stated that their website has a disclaimer for this purpose. Be careful of their false advertisement.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this matter to our attention, and we apologize for any inconvenience you experienced during your car purchase. After reviewing your case with our team, we found that the vehicle you purchased was listed with certain features on our website. However, there was an issue with the third-party tool we use for vehicle descriptions, and it incorrectly displayed some features that the car did not have. We sincerely apologize for this oversight and any confusion it may have caused. We want to clarify that the vehicle was never priced with the additional features in question. Our pricing was accurate and reflected the actual specifications of the car. We do our best to provide accurate and transparent information to our customers. Regarding your request for a $5,000 discount, we understand your concern. However, the pricing was already reflective of the actual features of the vehicle, and we have a 4-day return policy to address any discrepancies. As you exercised the return policy, you were free to explore other options. We take customer satisfaction seriously and strive to provide excellent service. We apologize for any disappointment and inconvenience you experienced. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to our team.
Damon was an absolute pleasure!
Damon was an absolute pleasure! Made my process absolutely painless and I was able to get a great car! 2016 chevy cruze—— 2012 Kia Sportage! THANK YOU!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bbovo!!!! Thank you for the 5 stars!!! Damon is amazing!!!! Our Matt Blatt Team appreciates the opportunity to earn your business!! Congratulations on your purchase and welcome to the Matt Blatt Family!!
Amazing experience at Matt Blatt Kia of Abington.
Amazing experience at Matt Blatt Kia of Abington. Damon Abraham was knowledgeable, helpful and created a stress-free, low-pressure sales experience. Highly recommend him! But the dealerships real value became apparent when we had a problem. They advertise a “love it or leave it” guarantee and we can confirm that they mean it. We had a small recurring problem with our new vehicle (it happens) and decided that we wanted to return it. They immediately agreed to switch out our vehicle with a comparable replacement. We unintentionally made it challenging for them by insisting on a specific color and interior. Within a day they had us in a brand-new Telluride that actually had an MSRP of $1000 more than our original purchase. No extra charge to us! Damon, Ettore and the owner Matt all went above and beyond to turn a potentially disappointing experience in a textbook lesson in customer service. Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Joseph!!! Damon, Ettore and Matt are true rock stars!! Our Matt Blatt Team appreciates your kind words and the opportunity to earn your business!! Congratulations on your purchase and welcome to the Matt Blatt Family!!! 🚗🚗🚗