Reviews
Rachel at the service department was very knowledgeable
Rachel at the service department was very knowledgeable and ready to help. She got service techs quickly involved to try to resolve the issue in my truck. I was in and out in no time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Victor, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Coastal Bend. Please let us know if there is anything else we can do for you; we are more than happy to help!
Fast and easy service without an appointment, including a
Fast and easy service without an appointment, including a recall on my GMC AT4 sierra.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
John Ayala worked quickly and efficiently in closing the
John Ayala worked quickly and efficiently in closing the deal to purchase our vehicle. He was considerate and very nice. We were very pleased with his assistance. John kept us in the know every step of the way. Highly recommend working with him John.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff John to be so supportive during your experience here at Group 1 GMC Coastal Bend. We are always more than happy to assist you if anything else comes up. Take care!
Great customer service, very courteous and knowledgeable.
Great customer service, very courteous and knowledgeable. I was given updates on repairs and any parts that needed replacement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
The service was good once it was started, long wait time
The service was good once it was started, long wait time after appointment time….courteous service and extra attention was paid
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We apologize for any wait time, but we are glad to hear you had a positive experience with our courteous service and extra attention. We appreciate your business!
Very good customer service and communication, they are
Very good customer service and communication, they are very friendly and explain everything about your car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I was very happy with the service and RACHEL was awesome.
I was very happy with the service and RACHEL was awesome. She answered all of my questions and everything that I needed. I have bought all of my vehicles in that car lot and I will keep going back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Dealership has a clean and pleasant environment.
Dealership has a clean and pleasant environment. Staff is courteous and professional. Music was not to my liking but I was able to concentrate on something else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Services department was great , Robert is always kind and
Services department was great , Robert is always kind and professional , they have you at best interest
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad you had such a wonderful experience with us! We hope you have a great day!
The service department, at Group 1 GMC Coastal Bend has
The service department, at Group 1 GMC Coastal Bend has always given us great service. The mechanics do good work and in a timely manner. Thank you, Roberto, and fellow service writer’s for taking care of us as always. Keep up the good work.👍🏼👍🏼
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sam, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Coastal Bend! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!