Reviews
Jeremy made it very easy and fast.
Jeremy made it very easy and fast. Was able to handle business over the phone and come strait in get the car with no time waisted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Devon, we're happy you found our staff to be so supportive during your experience here at Beck & Masten GMC Coastal. We are always more than happy to assist you if anything else comes up. Take care!
DO NOT WASTE YOUR TIME!
DO NOT WASTE YOUR TIME!!! HOME OF THE BAIT-AND-SWITCH!!! Wish I could leave zero stars. Salesman Epi had been trying to get me to come see a specific vehicle in my price range. I spend a whole day going to the bank, getting everything squared away, called Epi and confirmed it was still in stock, make the hour and a half drive to the dealership just for him to tell me “it actually just sold, but I got this other one, only several thousand dollars more” Wasted an entire day and gas, not to mention all the back and forth emails
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (361) 933-5300 so we can make your experience a positive one.
I have been using Beck n Masten for years!
I have been using Beck n Masten for years! The salesman and financing staff are super sweet and try to make things work. They try to help you get the vehicle you’re looking for or at least something very similar they don’t force you into a vehicle you don’t want.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Staff was every nice.
Staff was every nice. Service was done quickly , faster than expected and happy with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent Service Department!
Excellent Service Department! Centrally located in the Coastal Bend Region. Diverse inventory in new and preowned inventory.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great communication.
Great communication. Let me know each period in the process of where the repair was at. Challenged warranty company.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Brittany made it super easy and I?
Brittany made it super easy and I?ll totally be back for another oils change. Thanks for the swift and easy process. We will definitely be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Vanessa, we're happy to hear you had such a positive experience with Brittany! We look forward to your next visit! Take care!
Service was quick and items that needed fixing were
Service was quick and items that needed fixing were explained to me. Plus cost of repairs were also quoted!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
my truck has been in and out of this dealership and they
my truck has been in and out of this dealership and they still have not fixed the problem what I sent it in for the last time they didn't fix that they fix something I didn't want them to really, but they didn't fix the problem and now it has to go back again very poor customer service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will reach out to you to discuss your experience. Eric Weber Service Director eweber@group1auto.com
It was a pleasure doing business with the sells personal
It was a pleasure doing business with the sells personal they worked with me and it was a fast process on how the sale went.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!