Ford of Harvey

I appreciated the professional, friendliness and genuine concern that I received from my service advisor Ray . He is a very caring. The machine that done the work was very professional and friendly.

A month after purchasing a used car from this place I have to take it to a shop. The mechanic soon informed me that I had major issues, I thought that was odd since the dealership tried to add nearly 1k to the price for the vehicle inspection. I went back to the dealership and they pretty much said, that sucks for you.

They are crooks I was charged a lot of money for nothing.. was supposed to change ground wire an module an instead changed positive wire an a air bag sensor. After two weeks an a lot of money hummer in worse shape. They are not honest an very rude..do not trust any Don Bohn. I brought it to Don Bohn GMC they closed down an sent it to Ford.. without me knowing.. Zac service manger disappeared an no one had a clue to what going on waited 3 hours to speak with GM he said he doing me a favor .. all I know that I broke down an they stole my money.

Our deal with selling our vehicle me was the best no haggle deal I have ever experienced. We were helped by Al Ortiz and he came through exactly as he told us he would. No gimmicks... would go see them again for sure

Dealing with Bohn Ford was a great hassle free experience. Our salesman Gil Savoie was upfront with all the pricing and information. It took two weeks to buy the vehicle due to our work schedules, but Gil never gave up on us. This is our fourth vehicle from a Bohn dealership (Ford/Toyota). We're definitely repeat customers.

Service department is always great. Service representative Terry is always helpful. I have confidence in him. He explained what needed to be done. I received my vehicle at the time he said it would be ready.

Possible the best Salesman that I could have stumbled upon in Eric. He laid out all the cards on the table and was very transparent

Johnny Tran greeted me the moment my truck was parked, asked what service my truck needed and took the truck into the shop. Then about 30 minutes later came with a list of other maintenance items that needed to done because of the mileage. I was in and out in about an hour. This what I call a very good way to keep people coming back to this dealership.

I cannot speak to the quality of the service because I never got that far. When I called to schedule, I was told the transmission software update would take approximately 4 hours. This was actually confirmed twice, because once I had to cancel and when I made a new appointment we started from scratch. I am 100% certain the 4 hr window was confirmed, we talked about places I could sit and work while I waited etc. I brought the car in and not only did the people at the dealership insist that it would be at least "a couple of days" to do the fix, but they were rude and treated me as if I were lying or delusional.

We bought a used Honda vehicle today from Bohn Ford and were very pleased with the process and pricing of our vehicle. No gimmicks, no tricks, no hidden fees, price below KBB, Done in less than 2hrs. Gil was our salesman. I will definitely look there again when in the market for a used car.