Reviews
Scott was fantastic.
Scott was fantastic. Everything went with a level of ease that’s not common with car dealerships based on our past experiences. He made everything seem effortless. We love the Otto’s BMW setting too. Very relaxing..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your complimentary words for the assistance provided by Scott on your recent purchase. Making effortless and relaxing is always our goal for you. Many thanks again for choosing Otto's BMW!
Justice was very helpful and everything fast and easy.
Justice was very helpful and everything fast and easy. I highly recommend working with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased to hear Justice delivered the easy and efficient experience we always strive for. Many thanks from all of us here at Otto's BMW!
Ian Welsh at Otto's BMW made the entire car buying
Ian Welsh at Otto's BMW made the entire car buying process a pleasure. He was professional, helpful and very friendly. If you are in the market for a BMW I highly recommend that you go see Ian Welsh at Otto's BMW, you won't regret it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind endorsement of the assistance you received from Ian W on your recent purchase. Enjoy the spring driving season and many thanks from all of us here at Otto's BMW!
Just completed a purchase of a 2019 330 after finding way
Just completed a purchase of a 2019 330 after finding way too many issues with my old 2010 328. I worked with Lauren, who was fantastic, to narrow down our choices based on our needs. To make things more complicated we actually traded in our other car. Lauren was not fazed by this at all and the whole experience was surprisingly simple and pleasant. The used car inventory that Otto's had was very impressive and allowed us to really get the perfect car for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly gratified to hear that Lauren was able assist you so effectively in finding just the right BMW for you. Enjoy the spring driving season and many thanks again for choosing Otto's BMW!
Superb sales associates, professional service, and your
Superb sales associates, professional service, and your made to feel like your part of their family. By far the best car buying experience I've ever been a part of. There is no other dealership that has such defining attributes of what you expect from BMW. 👍👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful recognition of the personalized and professional purchase experience facilitated by our team here at Otto's BMW. We are thrilled to hear you were so pleased.
From the day I ordered my vehicle my salesperson Lauren
From the day I ordered my vehicle my salesperson Lauren was in constant contact. She was thorough and competent, extremely knowledgeable and there for every question or concern. I would highly recommend working with her if you need a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recognition of the competent and knowledgeable purchase process facilitated by Lauren. Many thanks again from all of us here at Otto's BMW!
Justice is soooo nice!
Justice is soooo nice! He answered all the questions I have, and help me to change plate!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind compliments for the assistance provided by Justice on your recent purchase. We are delighted to hear you were so pleased. Many thanks again for choosing Otto's BMW!
Very friendly and welcoming.
Very friendly and welcoming. Fair price for the car and customer service was top notch. This was our first BMW and we were wowed by the experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding! We are thrilled to hear you were so pleased with your first BMW purchase experience. Welcome to the Otto's BMW family!
Lauren Pierce Snyder was absolutely amazing to work with:
Lauren Pierce Snyder was absolutely amazing to work with: Extremely knowledgeable, resourceful, fast and available literally around the clock to answer questions. Lauren hustles for her clients and her work ethic is outstanding. Highly recommend working with Lauren if you have a chance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for our outstanding endorsement of the purchase experience facilitated for you by Lauren. We are delighted to hear you were so pleased. Many thanks from all of us here at Otto's!
Very quick and easy process.
Very quick and easy process. Great pricing and knowledgeable staff. Will definitely return here to purchase another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Making it easy and efficient for you is always our goal. Many thanks for choosing Otto's BMW!