Reviews
Great buying experience!
Great buying experience! Welcomed by all smiley faces. Brett was awesome to work with and kept me updated through the process. Paul was very helpful and patiently taught me to use all features. Definitely will recommend this dealership to all friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear Brett and Paul were able to deliver the attentive and knowledgeable assistance we always strive. Many thanks for choosing Otto's BMW!
Awesome experience!
Awesome experience! Beautiful facility offered fresh coffee while waiting for car in service. Joe was very professional and helpful on resolving all issues on my car. Everything was done quickly! Washed my car at the end. Definitely will recommend this dealership to all friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind acknowledgement of the professional assistance rendered by Joe on your recent service visit. Many thanks from all of us here at Otto's BMW!
This is my second BMW with Scott and the experience was
This is my second BMW with Scott and the experience was just as good the second time around. Car shopping has never been this easy. Recommended a friend to Scott and she had nothing but great things to also say about him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear you have continued to enjoy working with Scott. Many thanks for referring your friend and thank you for choosing Otto's BMW!
Justice and John were great to work with and kept me
Justice and John were great to work with and kept me informed through the whole process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words for Justice and John. Keeping you well informed is key to our mutual success. Many thanks again for choosing Otto's!
I have been working with Ottos for many years.
I have been working with Ottos for many years. New to working with Scott as my former sales exec left Ottos. Love the new working relationship with Scott, he has a genuine passion for cars and BMW making our new relationship an immediate hit. Cheers to this new car and experience and many more ahead with Scott and Ottos. Tom Thoman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear you enjoyed working with Scott! Thank you for continuing to be a valued and loyal member of the Otto's BMW family!
We love Otto's BMW!
We love Otto's BMW!! We have been getting our vehicles there for 20 years! Their sales, management, and service teams are top notch. There are 2 BMW dealers much closer to us but we drive 1 hour to Otto's BMW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear that 20 years on, you continue to find the experience here at Otto's worth the extra distance travelled. We are truly gratified to hear you have been so pleased.
Ian Martin was fantastic to work with.
Ian Martin was fantastic to work with. I am across the country and wanted to purchase a vehicle from Otto’s BMW. Ian was extremely prompt at responding and my out of state deal was seamless thanks to him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear that despite the distance Ian was able deliver and efficient and seamless experience for you. Many thanks for choosing Otto's BMW!
amazing helpful proficient above and
amazing helpful proficient above and beyond knowledgeable intelligent wonderful kind loving awesome wonderful brilliant great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank for your effusive superlatives describing your recent purchase experience. We are thrilled to hear you were so pleased. Many thanks again from all of us here at Otto's!
Scott was great throughout the entire process.
Scott was great throughout the entire process. This was the best car buying experience I’ve had. Very professional throughout and very knowledgeable. I will exclusively purchase cars from Otto’s from now on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly gratified to hear you were so pleased with the purchase experience delivered by Scott on your recent purchase. Many thanks from all of us here at Otto's BMW!
Gratuity thanks 😊
Amazing customer service,. people were very friendly and I highly recommend. Melissa Gibson you Rock and me and my husband wanted to take the opportunity to extend our Thanks for yesterday dealing with the other dealership you went above and beyond with great customer service satisfaction we’re very grateful for the energy you gave to me with all smiles and I made it back to work on time I was very impressed by your passion and commitment great team effort from the service department!! From the time you had my BMW you had stayed with me on my vehicle top quality of Service!! Thanks for your support and help yesterday!! Melissa Gibson😇
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful compliments for the service experience delivered by Melissa. We are delighted to hear you were so pleased. Many thanks for choosing Otto's BMW!