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Jaguar Anaheim Hills Certified Pre-Owned & Service

(165 reviews)

Reviews

(165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Anaheim Hills Certified Pre-Owned & Service from DealerRater.

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Treated like a celebrity by Dan. Kept abreast of when car...

Treated like a celebrity by Dan. Kept abreast of when car would be ready. Checked out immediately. Told what had been done and why. Very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We will be sure to thank Dan for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

Dan Ranciglio was fantastic! He was warm, kind,...

Dan Ranciglio was fantastic! He was warm, kind, knowledgeable and very professional. From my initial call until the completion of services, he listened to my concerns, kept me abreast of developments as my car was being serviced, and patiently explained the car repairs and my car’s maintenance schedule. He also made sure my RR was cleaned- very thoughtful! I look forward to seeing Dan again during my next maintenance check. Best, Bernetta

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share your fantastic feedback for Dan. It's a joy to know that he's provided you with such a great level of care. We look forward to any future business with you, Bernetta! Please take care and have a lovely day!

Dealership is always good. Jay Kaufman is awesome. He...

Dealership is always good. Jay Kaufman is awesome. He gets the job done and explains everything that will be done to your car. Can’t go wrong here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your awesome feedback for us. We're glad to know that working with Jay was so awesome. Please do not hesitate to let us know if we can do anything else for you. We are here for you, Dione!

Great Service, excellent customer service. My car was...

Great Service, excellent customer service. My car was ready within hours. Everyone was very welcoming. Thank you George. Highly recommend Land Rover Anaheim Hills Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We will be sure to thank George for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

Dan was the best advisor I’ve had thus far. However the...

Dan was the best advisor I’ve had thus far. However the vehicle not the best, 2019 Velar has had water pump replaced twice ughh!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the four-star review, Jas. We will be sure to thank Dan for providing you with excellent service. Please feel free to reach out to us if you have questions for us to address. We look forward to your next visit.

The people at Jaguar Land Rover Anaheim Hills are very...

The people at Jaguar Land Rover Anaheim Hills are very polite and go out of their way to make sure you are completely satisfied. Their customer service is excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing compliment, Chester. We appreciate your business and review. It would be great to assist you again.

Susana went over and above in her service to ensure my...

Susana went over and above in her service to ensure my satisfaction. She followed up several times during this time of service. She listened and did her best. The car was fixed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Mary. We will be sure to thank Susana for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

Super pleased with the quick response to my cars service...

Super pleased with the quick response to my cars service needs. Greg, Susanna and George took great care of me during a difficult time and made sure I was waiting socially distant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We will be sure to thank Greg, Susanna, and George for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

It took several days to get a call back from the service...

It took several days to get a call back from the service department after I left several messages but the service is good and quick.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
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Dealer response

Kelly, We try very hard to remain efficient. I apologize that the level of communication did not meet your expectations. Please contact me when you have a moment to discuss your concerns. Best regards, General Manager Sven L. slarson@rusnakautogroup.com 5401 E La Palma Ave, Anaheim, CA 92807 (714) 646-7053 https://www.landroveranaheimhills.com/

Very friendly team! Corbin is awesome ☺️ We were in...

Very friendly team! Corbin is awesome ☺️ We were in Finance in less than 30 minutes. My hubby and I were so impressed with how the team moved so efficiently! And I absolutely love my new Range Rover! Second time to go to this dealership and I am never disappointed!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know that our team was friendly and helpful, especially Corbin! We value your business and if you need anything else please let us know. Enjoy your Range Rover!