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Biggers Mitsubishi

(1,196 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (847) 653-2025 (847) 653-2025
Used (847) 653-5170 (847) 653-5170
Service (847) 653-2462 (847) 653-2462

Reviews

(1,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mitsubishi from DealerRater.

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As always the Service team was friendly and professional.

As always the Service team was friendly and professional. I know when I leave that my car was well cared for, and up to date on all maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The Team was pleasant and friendly and very

The Team was pleasant and friendly and very knowledgeable. Patient with my endless questions and treated me respectfully.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The service staff is very friendly and helpful in making

The service staff is very friendly and helpful in making sure my vehicle is up to date with scheduled maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

From the moment we walked in, we were greeted with

From the moment we walked in, we were greeted with professionalism and courtesy. My sales representative, Arnold H., he was incredibly knowledgeable, patient, and never pushy. They took the time to understand our needs, he walked me through several options, and made sure we were comfortable every step of the way. The financing process was also smooth. The finance manager clearly explained all the options and helped us find a deal that worked within my budget. There were no hidden fees or surprises—everything was transparent. We are always treated as family! Biggers Mitsubishi is a great dealership for your next car purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Parents were trying to be nice and buy me a new remote

Parents were trying to be nice and buy me a new remote key, paid 260 and left with the impression that I would be able to come in, collect, and have it activated for that price. Was told upon arrival that it would be another 200 to have it activated. That awful bit of bait and switch aside, this dealership routinely charges way more for service and maintenance than what you pay at any number of trustworthy mechanics. Decent enough place to buy a car, we have been for 20 years now, but get your service done elsewhere...

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

George the Sales MANAGER of the location was phenomenal

George the Sales MANAGER of the location was phenomenal he gave a proper understanding and a good deal worth it. David on the other hand was a pure sales person helping me in and out to understand the vehicle and procedure. Accountant was very helpful too. Great team work. Thanks all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

it was a pleasure coming in and meeting Arnold he made

it was a pleasure coming in and meeting Arnold he made sure I was happy and satisfied walking out with my new 2025 Mitsubishi outlander! Very attentive young man and very professional. Answered any and every question I had and also was able to translate to my mother. Glad I came in, Outstanding customers service.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I really appreciate your mechanic for being so detailed

I really appreciate your mechanic for being so detailed and accurate for pinpointing the issues with my car. Very appreciated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What a great experience!

What a great experience! All the employees were knowledgeable and helpful. Would recommend your dealership to everyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people to work with.

Great people to work with. This is out first Mitsubishi and since we bought Outlander every trip in for scheduled maintenance has been pleasant and stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.