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Swickard Chevrolet of Thousand Oaks

(369 reviews)

Reviews

(369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Swickard Chevrolet of Thousand Oaks from DealerRater.

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Becky is the Best

Becky was professional, knowledgeable, friendly and comforting! Becky's communication skills are great! Really appreciate her help! I was able to drop off my car and get in a rental in no time! Thank you Becky!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant, quick and attentive.

From beginning to end it was a pleasant experience. Service manager was so nice and they even washed my car. Only took a little over an hour and on a Saturday that was a surprise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Serivce performed as expected for my vehicle

I was completely satisfied with the service performed on my 2017 Camaro SS convertible vehicle. On time and everything was done as requested. The technician was especially nice, commenting on how impressed he was with my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Can’t complain!

Becky was amazing. Thank you Becky and mechanics for getting me in an out fast with the oil change! Will come again keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very quick service and turnaround.

Very quick service and turnaround on preparing paperwork. Salesman Art was patient and delivered the car to my home and gave me instructions... much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gold Stars for Silver Star

This is not my first vehicle from Silver Star and it certainly will not be my last. From the receptionist to management, this dealership provides outstanding service and assistance to its customers. Theodore Sojourn, my sales representative, is knowledgeable and most courteous and went out of his way to help me select my new vehicle and interface with others at the dealership, including Joe in finance. I drive to this dealership from Westwood for service and for purchases and have been doing so since the former Thousand Oaks Chevrolet dealer (Courtesy) closed some time ago. I highly recommend Silver Star!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil Change / Chevy Cruze

Service Advisor Becky Ispas went out of her way in order to get me in...as my daughter's car had only 5% oil left. Becky was awesome FIVE STAR...on her knowledge, communication and very friendly. You can tell she cares about her customers. I waited for the car...Becky gave me updates via texts...which help plan my day. She also reviewed the results and we planned for next steps on a few items. A+ experience overall. Paul F. Meder

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Everyone was very helpful specially Juan And the guy at the signing paperwork Definitely I will recommend Chevy of Thousand Oaks To all of my friends and family great service great customer service great people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great sales person

Would recommend this dealership to friends and family. Had a great experience buying my car. Easy and stress free. All my questions where answered and had an overall fabulous sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

REALLY AWESOME!!

My salesperson was very knowledgeable and all the staff was great!! They got me the car I wanted at a really good price. Made buying my new car a breeze!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.