Reviews
Becky is the Best
Becky was professional, knowledgeable, friendly and comforting! Becky's communication skills are great! Really appreciate her help! I was able to drop off my car and get in a rental in no time! Thank you Becky!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant, quick and attentive.
From beginning to end it was a pleasant experience. Service manager was so nice and they even washed my car. Only took a little over an hour and on a Saturday that was a surprise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Serivce performed as expected for my vehicle
I was completely satisfied with the service performed on my 2017 Camaro SS convertible vehicle. On time and everything was done as requested. The technician was especially nice, commenting on how impressed he was with my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Can’t complain!
Becky was amazing. Thank you Becky and mechanics for getting me in an out fast with the oil change! Will come again keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very quick service and turnaround.
Very quick service and turnaround on preparing paperwork. Salesman Art was patient and delivered the car to my home and gave me instructions... much appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Gold Stars for Silver Star
This is not my first vehicle from Silver Star and it certainly will not be my last. From the receptionist to management, this dealership provides outstanding service and assistance to its customers. Theodore Sojourn, my sales representative, is knowledgeable and most courteous and went out of his way to help me select my new vehicle and interface with others at the dealership, including Joe in finance. I drive to this dealership from Westwood for service and for purchases and have been doing so since the former Thousand Oaks Chevrolet dealer (Courtesy) closed some time ago. I highly recommend Silver Star!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil Change / Chevy Cruze
Service Advisor Becky Ispas went out of her way in order to get me in...as my daughter's car had only 5% oil left. Becky was awesome FIVE STAR...on her knowledge, communication and very friendly. You can tell she cares about her customers. I waited for the car...Becky gave me updates via texts...which help plan my day. She also reviewed the results and we planned for next steps on a few items. A+ experience overall. Paul F. Meder
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Everyone was very helpful specially Juan And the guy at the signing paperwork Definitely I will recommend Chevy of Thousand Oaks To all of my friends and family great service great customer service great people
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales person
Would recommend this dealership to friends and family. Had a great experience buying my car. Easy and stress free. All my questions where answered and had an overall fabulous sales person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
REALLY AWESOME!!
My salesperson was very knowledgeable and all the staff was great!! They got me the car I wanted at a really good price. Made buying my new car a breeze!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car