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AutoNation Mazda Carlsbad

(223 reviews)
New (866) 783-1261 (866) 783-1261
Used (866) 788-6693 (866) 788-6693
Service (866) 795-2174 (866) 795-2174

Reviews

(223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Worked with me to get back on the road.

Worked with me to get back on the road. Found a reliable used Mazda CX5: great price, smooth ride, and no issues. Thank you to the whole team that came together to get me back on the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bobby was fantastic and very helpful with our car

Bobby was fantastic and very helpful with our car service. He kept us updated as to what's needed for the car and when it would be ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Scott, we're happy you found our staff to be so supportive during your experience here at AutoNation Mazda Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!

The experience at this dealership compared to the (14

The experience at this dealership compared to the (14 others ) | dealt with while shopping for 2 PHEV vehicles, one a BMW X5 and this Mazda CX90, was by far THE BEST. These people are "real" and if you know your numbers they respect your requests and deliver them without that ridiculous haggling you get most other places. We drove 145 miles round trip to buy from here and it was worth it, even with a cloudy beach day, we didn't mind at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

Ian was very transparent and responsive in my car buying

Ian was very transparent and responsive in my car buying experience. He communicate very clearly and was honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are pleased to hear you had such a positive experience with us, Wetmors! Don't hesitate to call us if you ever need anything. Be safe on the road!

Lisa Borrego provided excellent friendly and

Lisa Borrego provided excellent friendly and knowledgeable service for my new lease of a CX70 and would highly recommend her and the dealership to anyone looking to buy a new Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Randall, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

Lisa Borrego was very friendly, helpful and knowledgeable

Lisa Borrego was very friendly, helpful and knowledgeable with my lease of CX70 and would highly recommend her and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we appreciate you taking the time to leave us a response! We appreciate your recommendation of AutoNation Mazda Carlsbad and we hope to be of service again in the future.

Great experience buying my new car here!

Great experience buying my new car here! The staff was knowledgeable, friendly, and made the process smooth. Love my new ride! I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great customer service.

Great customer service. Daniel was very communicative. Remained in touch about additional repairs needed. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Quick, efficient, professional.

Quick, efficient, professional. Pleasant environment. Could have used some artificial sweetener for the coffee. The requirement for twenty-five words is a bit silly and a waste of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jerome, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (760) 620-0950 -- we hope to hear from you soon.

I had a great experience at my last service apt.

I had a great experience at my last service apt. My advisor made it really easy for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!