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Woody Buick GMC of Gurnee

(985 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 national dealer award
View 5 awards
2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (847) 505-0472 (847) 505-0472
Used (847) 693-7785 (847) 693-7785
Service (847) 505-0381 (847) 505-0381

Reviews

(985 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Woody Buick GMC of Gurnee from DealerRater.

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Best car buying experience!

Best car buying experience! Our sales representative Jeremy was very professional, helpful and not pushy. Finance manager was fast and efficient. Everything was great!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for leaving us a five-star rating and review, Ed! We work hard to make sure our customers have a great car-buying experience. All of us here at Woody Buick GMC of Gurnee are happy to hear that Jeremy was able to provide you with the customer service we want everyone to experience. We hope you enjoy your new ride and we look forward to seeing you again soon!

Emanuel was a pleasure to work with.

Emanuel was a pleasure to work with. I would highly recommend to anyone looking for a new GMC

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, it’s great to hear that your visit with Emanuel earned us a five-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

My experience at Woody Buick was nothing short of

My experience at Woody Buick was nothing short of spectacular! Jarvis Jackson provided me with excellent customer service and valuable information on a new vehicle. The process of trading in my old vehicle and purchasing a new one was the smoothest I have ever experienced. The team at Woody was able to work with me and my credit to get me into a brand new car. Will definitely be the first place I come to should I need another vehicle

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jonathan, thank you so much for sharing your spectacular experience with us! We’re thrilled to hear that Jarvis provided excellent customer service and guided you through the process with ease. It’s wonderful to know that we could make your trade-in and new vehicle purchase smooth and stress-free. We appreciate your trust in us and are delighted we could help you get into a brand-new car. We look forward to welcoming you back whenever you’re ready for your next vehicle!

Spent a lot of time shopping for a new truck.

Spent a lot of time shopping for a new truck. Found my NEW 2024 GMC CANYON on the internet at WOODY BUICK GMC. After dealing with other dealerships over the internet and in person I found that ALOT of the dealerships were deceptive and just not at all HONEST!! This truck was everything that they said it was at a GREAT internet price. No games, in stock at the internet price. I had to travel for more than an hour to see and buy the truck. Everything was what they said it was and the purchase was completed within an hour. What more can you ask for in todays world. It is a must that you consider this dealership and ask for Ed Jones. Ed is a GREAT person. Very understanding and not pushy. His goal was to give me the best deal and to make sure that I was happy with all aspects of the deal. Ed took the time when picking up my truck to make sure it was detailed to perfection and made sure I understood all the controls and operations of all the new tech features. Ed also took the time to explain the dealership operations. Pointed out the service department and how important it is to maintain my new truck. Ed, Your the BEST!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience and for traveling the extra distance to work with us, Rickie! We're thrilled to hear that Ed provided exceptional service and that your 2024 GMC Canyon exceeded your expectations. It's great to know you found everything transparent and straightforward, from the internet price to the final purchase. We appreciate your recommendation and are glad Ed made sure you were comfortable with your new truck's features. Enjoy your new GMC Canyon, and we look forward to serving you in the future!

Muy buen servicio muy amable el vendedor Emanuel Haro te

Muy buen servicio muy amable el vendedor Emanuel Haro te hace sentir cómodo para hacer tu compra

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Kenia! We’re delighted to hear that you had a great experience and that Emanuel made you feel comfortable throughout the process. Providing friendly and top-notch service is what we strive for, and we’re glad it made a difference in your purchase. If you need anything in the future, we’re here to help. Enjoy your new vehicle!

Jeremy Reeves is an absolute pleasure to work with.

Jeremy Reeves is an absolute pleasure to work with. He’s extremely personable, knowledgeable and more than willing to go above and beyond. The process was smooth from start to finish. Quick, efficient and painless!! I couldn’t have asked for a better experience. I’ll definitely return to Jeremy for future purchases.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

KeelySH, it’s great to hear that Jeremy provided such an amazing car-buying experience for you. We always aim to provide a smooth, efficient, and enjoyable visit from start to finish. We wish you safe travels and we look forward to serving you again in the future!

You can’t beat this dealership when it comes to buying a

You can’t beat this dealership when it comes to buying a newer used car. Our salesman, Nick Smoot was probably one of the best salesman we’ve ever worked with. He was intelligent about the vehicle, mechanical parts and electronics. We made a deal the same day we came in, if you’re looking for a great dealership and salesman go to Woody GMC Buick and Gurnee and ask for Nick Smoot.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your fantastic review, Tanetherton! We're delighted to hear that you had such a positive experience working with Nick and that he was able to assist you. It's great to know you found the perfect vehicle and closed the deal on the same day. We appreciate your recommendation and look forward to serving you again!

Great interaction with the service department, sales

Great interaction with the service department, sales people were very quick to respond to questions, closing was easy, honest, and I feel good about the deal!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Scott! We're grateful to hear that your experience with our service department and sales team was amazing. It's fantastic to know that we could make the process smooth and transparent for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing Woody Buick GMC of Gurnee!

My experience with Emanuel was awesome!

My experience with Emanuel was awesome! He was a great person and we communicated very good! Very professional about everything! He even took the time and showed me all the features on my new 2024 Terrain!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2024 GMC Terrain, Cristina! We make it our top priority to help our customers find the best option, and it is wonderful to hear that Emanuel went above and beyond for you to make it happen. Thank you for your business and don't forget to come see us for routine service!

Manny was terrific.

Manny was terrific. THANKS. The transaction was professional and timely. Will send friends to him for deal. Heck.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jim, we're delighted to hear that Manny provided you with a terrific and professional car-buying experience. Your recommendation means a lot to us, and we look forward to helping your friends find their perfect vehicle too. If you need anything else, please don't hesitate to reach out!