Reviews
I needed to complete a lease buyout for my GMC Acadia
I needed to complete a lease buyout for my GMC Acadia before the end of June. I originally leased it from Zimbrick in Madison and they were not able to complete my lease buyout due to being affected by the CDK cyberattack. They suggested I go to the Woody dealership in Gurnee to see if they could help get it completed. Jeremey Reeves and Carlos Bermudez jumped right in to help and were able to get the lease buyout completed. They both made the process very easy and painless. They both were very easy going, have a great sense of humor and wonderful to work with. If you need to purchase a car, I highly recommend working with Jeremy and Carlos! You will have a wonderful experience working with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Jenerina! We're delighted to hear that Jeremey and Carlos could assist you with your lease buyout, especially under challenging circumstances. It's wonderful to hear that they made the process easy and enjoyable for you. We appreciate your recommendation and look forward to serving you again in the future!
The Woody Buick GMC staff did a great job with our car
The Woody Buick GMC staff did a great job with our car purchase! Simply - FIRST CLASS! Our salesman had unending patience teaching us the many new features our car has. This was a pleasure to buy a car. My wife & I are new customers to Woody Buick GMC and the friendly team of workers makes it easy to comeback again someday. Thank YOU.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind feedback, Michael! We're thrilled to hear that you had a first-class experience with the Woody Buick GMC of Gurnee team. Our staff is dedicated to providing exceptional service, and we're glad to know your salesman was able to help you with the new features of your car. We look forward to welcoming you and your wife back in the future!
Buying was pretty simple.
Buying was pretty simple. I wish that GMC gave them better estimates about how long it takes to get a car from the plant in Indiana. Manny walked me through OnStar and fixed on the app what they couldn’t do that it synced with myGMC app. Delivery included a test drive to teach me SuperCruise.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your five-star review, Michelle! It sounds like you had a wonderful time with Manny and the team. It means so much when our customers share their experiences, and we’re glad we were able to surpass your expectations. We look forward to working with you again in the future!
Best car dealership in many years of purchasing cars.
Best car dealership in many years of purchasing cars. Nick was very informative and took care of any questions. We would come back for our next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! Nick will be delighted to know that his assistance made such a positive impression. It's wonderful to hear that you would consider coming back to us for your next purchase. If there's anything more we can do for you in the future, please don't hesitate to reach out!
My dad and I visited Woody in May to purchase a Rav4 that
My dad and I visited Woody in May to purchase a Rav4 that we really liked. We had the pleasure of working with Mike Rancharan who made the transaction very smooth. Throughout the experience, I got to witness the honesty and expertise of Mike. He is a very down to earth guy and isn't one of those pushy salespeople. He was very understanding of what my dad wanted and worked with us to close the deal. There was an issue with the battery of the car where it kept dying and draining, so he had the battery replaced after they tested it and saw that it was a defective battery. He basically presented all of the facts about the car which included any flaws, and we really appreciated his honesty. I would definitely recommend Mike to anyone, and I would love to work with him again in the future. Thanks Mike and team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing news, Ashur! We want nothing but the best for our customers and we're so happy that you and your dad had such a great experience working with Mike! All of us here at Woody Buick GMC of Gurnee, thank you for the kind recommendation and for your detailed feedback about Mike's assistance. Take care and please don’t hesitate to reach out, we are here to help!
My dad and I visited Woody in May to purchase a Rav4 that
My dad and I visited Woody in May to purchase a Rav4 that we really liked. We had the pleasure of working with Mike Rancharan who made the transaction very smooth. Throughout the experience, I got to witness the honesty and expertise of Mike. He is a very down to earth guy and isn't one of those pushy salespeople. He was very understanding of what my dad wanted and worked with us to close the deal. There was an issue with the battery of the car where it kept dying and draining, so he had the battery replaced after they tested it and saw that it was a defective battery. He basically presented all of the facts about the car which included any flaws, and we really appreciated his honesty. I would definitely recommend Mike to anyone, and I would love to work with him again in the future. Thanks Mike and team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ashur, our team is happy to hear about customer experiences because here at Woody Buick GMC of Gurnee, we are always striving to provide the best service. It’s great to hear that Mike provided you and your dad with exceptional service during your Rav4 purchase. We apologize for the inconvenience caused by the battery issue, but we're glad Mike was able to resolve it promptly and ensure your satisfaction. We truly appreciate your recommendation and look forward to welcoming you back in the future!
Great people to work with.
Great people to work with. Nick Smoot was patient and very helpful, answered all my questions. Would recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your thoughtful recommendation, V_K! We appreciate your time and the extra effort it takes to provide your feedback about Nick and the team. We strive to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you will. Take care and we hope you have a wonderful day!
Me and my Wife came to Woody to buy a New sierra 1500.
Me and my Wife came to Woody to buy a New sierra 1500. Emanuel made the truck buying experience amazing. 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Salvador! We're delighted to hear that Emanuel made your truck-buying experience amazing and that you and your wife are happy with your new GMC Sierra 1500. At Woody Buick GMC of Gurnee, we strive to provide exceptional service to all our customers, and it's fantastic to know that he achieved that for you. Your 10/10 rating means a lot to us. We appreciate your business and look forward to serving you again in the future!
2nd purchase from Woody.
2nd purchase from Woody. Great staff and great service. Go see Jeremy Reeves for your next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Woody Buick GMC of Gurnee for your second purchase! We're delighted to hear that Jeremy and our team provided great service. We appreciate your support and look forward to serving you again in the future!
2nd purchase from Woody.
2nd purchase from Woody. Everyone is very helpful and polite. Go see Jeremy R for your next vehicle. Thank you for a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your continued support! We're thrilled to hear that Jeremy provided you with exceptional service during your recent purchase. We look forward to welcoming you back!