Reviews
I bought a vehicle fro.
I bought a vehicle fro. WOODY Buick GMC in Gurnee. Our salesman Jarvis was very smooth. Showed us everything on our truck and even setup our phones!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new truck, Humberto! Our priority is customer service and we are ecstatic that Jarvis took great care of you, even setting up your phones! We appreciate your business and if you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
Saw vehicle online.
Saw vehicle online. Went to dealer, was as shown on website. Sales rep Mike was very friendly and helpful. Great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kalzon, we're glad to hear the vehicle you saw online exceeded your expectations and that Mike provided helpful service. It's wonderful to know you had a great experience with us. Thank you for your review and we look forward to serving you again in the future!
Very friendly staff and great service.
Very friendly staff and great service. Pricing is excellent. I wouldn't hesitate to come again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind feedback! We're thrilled to hear you enjoyed great service from our friendly staff. We wish you safe travels and look forward to welcoming you back again soon!
My experience at Woody Buick GMC in Gurnee was amazing!
My experience at Woody Buick GMC in Gurnee was amazing! I love my new Buick Envista! Thank you Jarvis!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Maleka, for taking the time to share your awesome review of our team here at Woody Buick GMC of Gurnee and for giving Jarvis a huge shout-out! We take pride in giving outstanding service for every customer and we're overjoyed to receive your appreciation. Enjoy your new Buick Envista and we look forward to working with you again!
I needed to complete a lease buyout for my GMC Acadia
I needed to complete a lease buyout for my GMC Acadia before the end of June. I originally leased it from Zimbrick in Madison and they were not able to complete my lease buyout due to being affected by the CDK cyberattack. They suggested I go to the Woody dealership in Gurnee to see if they could help get it completed. Jeremey Reeves and Carlos Bermudez jumped right in to help and were able to get the lease buyout completed. They both made the process very easy and painless. They both were very easy going, have a great sense of humor and wonderful to work with. If you need to purchase a car, I highly recommend working with Jeremy and Carlos! You will have a wonderful experience working with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Jenerina! We're delighted to hear that Jeremey and Carlos could assist you with your lease buyout, especially under challenging circumstances. It's wonderful to hear that they made the process easy and enjoyable for you. We appreciate your recommendation and look forward to serving you again in the future!
Excellent buying experience.
Excellent buying experience. Mike my sales representative listened and helped the entire process. Super price great vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jim, it’s great to hear that you had a memorable car-buying experience with Mike! Rest assured, that we will take your comments for further encouragement with the Woody Buick GMC of Gurnee team. We hope you never hesitate to reach out should you need future automotive assistance, our team would love to be of service again!
The Woody Buick GMC staff did a great job with our car
The Woody Buick GMC staff did a great job with our car purchase! Simply - FIRST CLASS! Our salesman had unending patience teaching us the many new features our car has. This was a pleasure to buy a car. My wife & I are new customers to Woody Buick GMC and the friendly team of workers makes it easy to comeback again someday. Thank YOU.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind feedback, Michael! We're thrilled to hear that you had a first-class experience with the Woody Buick GMC of Gurnee team. Our staff is dedicated to providing exceptional service, and we're glad to know your salesman was able to help you with the new features of your car. We look forward to welcoming you and your wife back in the future!
Buying was pretty simple.
Buying was pretty simple. I wish that GMC gave them better estimates about how long it takes to get a car from the plant in Indiana. Manny walked me through OnStar and fixed on the app what they couldn’t do that it synced with myGMC app. Delivery included a test drive to teach me SuperCruise.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your five-star review, Michelle! It sounds like you had a wonderful time with Manny and the team. It means so much when our customers share their experiences, and we’re glad we were able to surpass your expectations. We look forward to working with you again in the future!
My dad and I visited Woody in May to purchase a Rav4 that
My dad and I visited Woody in May to purchase a Rav4 that we really liked. We had the pleasure of working with Mike Rancharan who made the transaction very smooth. Throughout the experience, I got to witness the honesty and expertise of Mike. He is a very down to earth guy and isn't one of those pushy salespeople. He was very understanding of what my dad wanted and worked with us to close the deal. There was an issue with the battery of the car where it kept dying and draining, so he had the battery replaced after they tested it and saw that it was a defective battery. He basically presented all of the facts about the car which included any flaws, and we really appreciated his honesty. I would definitely recommend Mike to anyone, and I would love to work with him again in the future. Thanks Mike and team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing news, Ashur! We want nothing but the best for our customers and we're so happy that you and your dad had such a great experience working with Mike! All of us here at Woody Buick GMC of Gurnee, thank you for the kind recommendation and for your detailed feedback about Mike's assistance. Take care and please don’t hesitate to reach out, we are here to help!
Best car dealership in many years of purchasing cars.
Best car dealership in many years of purchasing cars. Nick was very informative and took care of any questions. We would come back for our next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! Nick will be delighted to know that his assistance made such a positive impression. It's wonderful to hear that you would consider coming back to us for your next purchase. If there's anything more we can do for you in the future, please don't hesitate to reach out!