Reviews
Dishonest Theives
I looked at a vehicle here and was told that it hadn't even been brought into the garage yet and any rust I saw was going to be taken care of and was shown the body/paint shop. Salesman Mike then brought me inside and told me he'd need a deposit for the truck. I got concerned and asked if that was policy because I wasn't committing to a purchase. He said it was and if I wanted to back out, there would be NO issue at all and told me about their A+ rating several times. I told them I would be back Friday to bring it to my uncle's garage to look it over and he said no problem. I found another deal in the mean time and upon trying to get my deposit back, I was told that I was the one that ordered the body work and the deposit is being kept for it. I reaffirmed that I never agreed to buying the truck and was told more than once that the deposit was just a formality and I wouldn't have an issue getting it back. After reaching out a few times, the owner Eduard whom is a complete coward, has told me that he would return the money the next day after I physically went down to the dealership and call me when it was complete. I waited until afternoon to make the phone call to be connected with the salesman Mike claiming that he told me it was nonrefundable based on the body work and that I told him I was buying it. So Eduard's role here is to push the problem off while his xxxxxxx Salesmen get screamed at. Like I said; coward. I wish I investigated the dealership further prior to driving there because there is quite a bit of negative publicity out there on them and I'm convinced that the positive stuff is planted. This matter isn't over...they should read their own paperwork a bit more carefully before they try to put one over on someone. Shady doesn't even begin to describe the lying, cowardice, dishonesty that this place eludes.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
no wort it
Have to go back to dealer to many times ; because of issues with the car to be honest 6 times in less the 2 month so far . This is crazy ; also they want me to pay for the parts after I let them know all the problems the car . Also they no supply with car loaners because all the employees have the plates on ther cars
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
2005 Volvo XC 70
Excellent dealer to deal with that stands behind their cars with great customer service. Vladimir is an honest friendly man and made the purchase and financing very easy. They were their with there service warranty when I experienced some repair issues and assisted me in getting the car fixed right. Best value used car purchase ever. Glad I found Sevan Auto.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
I had a great experience with Sevan auto in Manchester they was very helpful and professional and I would like to thank Mike with getting my deal done I definitely recommend to buy there
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Nissan Frontier
The truck I bought was in excellent condition and the price was below the "Dealer Retail" price as calculated using the Edmunds appraisal site. The employees were friendly and they put zero pressure on me. When I got the truck home, my friends thought it was a brand new truck not 11 years old. I would recommend these guys anytime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2009 BMW X5
I purchased a 2009 BMW X5 from Sevan Auto Group in Manchester, NH. The car looked and drove like it was new. In the first 500 miles several problems popped up, mostly due to my ignorance. I've never had a BMW or any highly technical vehicle before. I brought the car back and both my salesman Vladimir and their head mechanic spent over an hour with me clearing up my problems and teaching me the car, I've never bought any new car and have gotten this kind of support and service. I highly recommend this place - great prices and superb client service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Company, Great people
I was VERY pleased with Sevan auto group in Manchester! This was my first time buying a car, and they made the process incredibly easy!! There was rust on the car and they removed it completely before even giving me the car. There were also a few stains on the seats that I noticed they didn't hesitate to send me right to a deatailer and have it removed and completely cleaned again. I walked away with a great car, and having the knowledge that if I have any problems I won't hesitate to go back to them! Everyone is very friendly, and they do not drag their feet like some car dealerships! THANK YOU! I highly recommend this company!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Good people to deal with
I'm always leary about buying used cars but after losing two vehicles in the Lousiana flood and relocating to New Hampshire, I needed a vehicle quickly and cheaply to get me through the next year or so. These guys were great to deal with and had a pretty good selection of low cost cars. I picked out a SAAB SUV and have to say that these guys were a pleasure to deal with. There were a few minor issues with the car (which I expected) but they always took care of them and the car has been great! I highly recommend going to Sevan for your auto needs, they are truly in business to make the customer happy which is a refreshing change from most of the used car lots out there which are in it just to make a dollar.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stand behind thier word
Dealing with the group at Sevan Auto was an experience. I bought a 2007 BMW335i. Had a few problems. Brought in to have them fixed. One was an expensive for them to burden. Took a little time but at the end they stand behind their word. They were all always friendly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
awesome
I had bought from many smaller dealerships and been screwed many times. From the second I arrived at Sevan to just look at cars the guys were very friendly and simply just overall nice people, which made the whole process even better. I don't have great credit and they worked with me and made sure the whole process was easier I have a very safe and reliable car now. They are straight forwars no shady business I would recommend all my friends and family to them. Again thank you so much for being pleasant and taking care of me and my daughters needs. Abby .K.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car