Classic Toyota Hampton

Tom Dorman went above and beyond (6 hours past his regular work hours) to show me multiple cars, go on multiple test drives, and doing line by line comparisons of vehicles and their features. He remained conscious of my price range and was able to get me a great deal on the car that I wanted. Mr. Dorman has continued to make himself available to me even after the purchase, offering to come in on his day off to address additional questions I had and being supportive after my car got hit just a few days later. I'd be remiss if I didn't also mention how helpful the other staff have been as well. Thank you Mrs. Rachel, Mrs. Jessica Z., and Mr. Dave!

If I could leave zero stars I would. I contacted the dealership about a specific car I saw on their site asking if it was available they told me it was so I applied for financing for it. I then attempted to contact them to see if the financing was approved or not as they didn’t get back to me for hours. I then was text personally by one of their finance people saying they were working on the financing for me for the car I was wanting to get. Then I attempt to reach out again after a few hours & didn’t hear anything back for 5 more hours which when they contacted me asking me to call at my earliest convenience so I call to just to be told that the used car guy isn’t around and that he’ll call me soon. Mind you this is at 7pm & their dealership was open until 9pm. Didn’t hear anything back at all then the next day I contact them again & they tell me to wait till 1pm to call a specific sales manager. So out of curiosity I go onto their site to see that the specific car I was looking at was no longer posted. I then contact them again asking them if it was sold & they said “oh sorry I thought Jeff told you it was sold” So all this time that Jeff was supposedly working on the paperwork for me to purchase this specific car they were really selling the vehicle to a different person. Absolutely STAY AWAY from this dealership they’re horrible.

I was surprised at the sales team NOT being pressured and able to answer the questions about my truck. The team seemed interested in in getting me the best possible price.

My experience with Tom Dorman and Farhan Mugal was professional, quick and painless. I will recommend Priority Toyota Hampton to all my friends and family.

My sales person was Mr. Dorman. He did a fantastic job in assisting me with my car purchase. He worked extremely hard to get me the car that I wanted with the color interior that I had been looking for, for over a year. Guest what no extra cost to me for getting it. He is the man at Priority Hampton to get you in the car that you desire and not just sell you what's on the lot. I am very grateful and thankful to Mr. Tom Dorman for excellent salesmanship and His way of putting me, the customer 1st. Thanks again Mr. Dorman and Priority Toyota Hampton!!!

TYLER CRITES is the best! He went above and beyond to ensure that I left the lot in a new vehicle,and I’m very grateful for his awesome customer service. 🗣You rock Tyler!!!!!

Took my car here for a state inspection. Car failed due to needing a new gasket at the muffler and a new clamp at the manifold. The muffler gasket replacement was going to be about 250 and the clamp another 71. I decide that's too expensive and take it else where to do the work. Bring the car back to complete the inspection and they fail me again citing a doughnut gasket is needed at the manifold. This was not on the original estimate and is another 250. I ask why it wasn't on the original estimate and get told the other mechanic should have replaced it when the spring clamp was replaced and that they would have replaced it as part of their standard process had i gotten the work done there. So tell me priority toyota if I had gotten the work done there when would you have told me about the additional 250 dollars in work required on top of the already 350 you quoted me? Before paying the originally quoted 350 and getting the work done or after? Don't get your used car serviced here.

We were pushed into a car, told that we would only be financed for one and were ignored every time we asked to look at another. Then there were $3000 worth of expenses that were not explained to us (which of course we got blamed for because we signed the papers. The papers that they were rushing us to sign without explaining)! We asked several times what the final price was and the only answer we got was what our monthly payment would be. I'm making sure to tell all of my military peers not to buy from here, because although we were happy to finally be approved for financing after bankruptcy, all we got was deceitfulness. OH! And lets not forget that they guilt trip you to give a 10/10 on their survey. If it's not a 10, they fail, and if they fail, they don't get paid (supposedly). We also paid $300 for a stupid pin stripe that wasn't on the car and when asked about it were ignored. By the way, if you call them a hundred times you might be lucky if you can get a hold of the right person once. They said like 6 times that they would call us back and never did. Happy to have a car. Sad to have it from them.

Tom was my salesman! He did a phenomenal job, working hard to get me what I wanted. He stayed in contact with me during the process and continued to do everything he could to meet my demands!

My car buying experience was awesome! Sydney was extremely helpful, thorough, and made the process of buying a new car so easy. I would highly recommend this dealership if you are in the market for a vehicle. If you do choose Priority Toyota Hampton then be sure to ask for Sydney!