Reviews
Jeep Patriot
This was the most pleasant auto buying experience ever! Joseph is very informative and patient sales rep. He took the time to answer all my questions and made the whole buying process totally enjoyable. Jason was phenomenal at getting me through the finance portion and made me feel as though I truly am valued as a customer. You guys ROCK! I look forward to doing business with Peak KIA, and will defiantly recommend you to all my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Melissa Sales Manager is rude. Never trust this dealership
I spoke with Melissa the sales manager about purchasing an SUV for my college daughter. While in the process of financing (1 hour time frame) the vehicle was sold out from under us. Melissa said we didn’t have a deposit on vehicle so it was fair game to sell. She was not waiting.fir us. Credit was run .. price if vehicle was established. We were just waiting for THEM to complete paperwork. Wow, talk anout greed and unprofessional and unethical. Then Nelissa wanted to find another vehicle for us. ARE YOU KIDDING? I would never give them my business!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
New girl in service Carissa AWESOME
I loved Carrisa she checked me in for an oil change, you have moved up by hiring her and Steve. Bryce lacks customer service skills.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Peak Kia North was fantastic! I needed a new tire as I got a nail in my sidewall. They were quick with the replacement and the price was very fair! I will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
I went in because my lease with a Kia was up. They were great in supporting me with my next purchase and it was quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You!
Great and helpful listen to me that I was able to get the answers I needed. Thank you for taking the time with me, I truly appreciate your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
Kerry was fantastic. My daughter was a first time buyer and he walked her through the process wit patience and professionalism. We came in thinking we knew what we were looking for, but ended up getting completely different. This is our third purchase from Peak and they never disappoint.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car
Was over all good but feel I was pushed into some decisions and not everything was told to me until I was asking questions still I am happy with my purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Air Conditioning went out; not covered.
Purchased 2017 Kia December 2016. Air/C went out. Do not cover outside influences. Hole in the condenser. I contacted Kia in California. Did no good. Tire sensor alarm not covered; because it had had a rubber valve stem. Discount Tire replaced for $63. The valve stem was FCC Compliant; I saved the valve stem.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Don't buy sevice plan. They lie about service
I bought a service plan because they promised me a loaner car whenever i come in. He said drop off your car, take a loaner for the day, and pick it up. From day 1, it has been a pain trying to get one. They've now not given me one at all. Only reason i bought it was for the loaner, since i live 25 mins from dealership. They're nice people and building is nice if you have to wait, but they were totally misleading. Funny thing is the guy who sold me the plan now heads the service dept. I talked to him about it, and it's funny how his perspective has changed due to his new tasks.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair