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Fowler Kia of Windsor

(663 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2017 state dealer award
2025 consumer dealer award 2017 consumer dealer award
New (970) 398-4352 (970) 398-4352
Used (970) 323-7612 (970) 323-7612
Service (970) 425-3126 (970) 425-3126

Reviews

(663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fowler Kia of Windsor from DealerRater.

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Wonderful! Thank you!

We had a Kia Spectra we bought brand new years ago. We have had other cars since then. After 15 years it was time for a new one. The warranty was the biggest factor. We were pleasantly surprised to see the Optima shown to us by Michael Juhl. We gave him the list of things that were important like color, leather seats, etc. and the price range we wanted and he delivered! We were expecting to be there all day but were out by lunch time. Thank you thank you for a flawless experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

OUTSTANDING!

Tom is a phenomenal sales manager, I'm so happy I bought new Sorento here. His sales team worked very hard to accommodate my every need. Also the made every effort possible to make sure I got what I should on my trade in. I would recommend if u have a trade in, you consider going to Peak, their new car inventory is huge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

No more Hyundai's for me!

I have driven a Hyundai for the past 4 years and have just been so put off by thier customer service that I decided to go take a look at the Kia's this past weekend... my only regret is that I waited so long to visit them!! What a day and night difference in a car buying experiance. I will recommend them to all of my freinds and family. I truly feel like they cared about me and what I needed and put me into a vehicle that was made for me. I LOVE my new Sorento and do not have any regrets about my purchase and am looking forward to many years of being part of the Kia family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Thank You!

We just bought our 3rd car through Peak Kia North! We traded in our First car we bought for a upgrade. As always everyone was so helpful, Scott was our sales person and he was very nice and not pushy! He made sure he found cars we would be happy within our price range. He was awesome! Also Thank you Jeff for helping as well! You are always very kind and make us feel welcome! Thank you Peak for helping us get a new to us car!!! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

WORST CAR BUYING EXPERIENCE EVER!

I would just like to start off by thanking Peak Kia North for such a terrible experience. After dealing with them for nearly two weeks, we finally went to a different dealership and got a much better truck at a much better price with no nonsense. Everyone we worked with was friendly enough, but that is the only good thing I can say about Peak Kia North. The first sales person we worked with flat out lied to us about personal matters and we had to spend our time and money trying to fix something that was completely untrue. Since my boyfriend was so interested in this particular truck, we went back and asked to work with someone else. We were introduced to one of the sales managers and he promised to do what he could to get us into the vehicle we wanted. After a couple more days we were passed off to another person in sales who had no idea what was going on. We finally just asked for a price out the door so we could get our own financing and it took them forever just to give us that. Needless to say we found another dealership. We had zero issues getting into the truck we wanted once Peak Kia North was out of the picture. I would never recommend this dealership ever!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.

Awesome employee's willing to work with Poor Credit

I was working with Tim on getting a used vehicle. My credit wasn't amazing but he was able to work with me and get me into a reliable newer vehicle right away. He didn't judge that my credit had some bumps, mostly medical bills that I was working to pay off. I went up that same week and test drove the Forte and loved it. I was even able to bring my dog into the dealership with me as I drove up 2 hours to get there and it had been storming that day and I didn't want to leave her home. She even test drove the new car with me! The only issue I had was that the previous owner had put a straight pipe on the car and removed the muffler and it was horribly loud and annoying. I had asked about this and of course the car was being sold as is. Sadly I just paid $160 to get an actual muffler put on at a local place here, but it would have been nice to have that done at the dealership before it was sold. Who needs a straight pipe on a Kia Forte, I didn't plan on doing any street racing. Other than that little issue I have loved my car so far!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sold us a lemon and declined to help us

My husband and I purchased a used 2004 Dodge from the dealership in February of 2014. It was a good deal, low mileage, seemed to be in great shape, etc. Day 2 of driving the truck, I had to send an email and schedule a service review as we were finding things wrong with the truck. We were told that it was a computer issue and that we would have to go to a Dodge dealership to get it diagnosed. Now 6 months down the road, it is going to be a $2,000 fix because the fuse box and module need to be replaced. Kia is refusing to help us with the costs. In addition, we bought the oil/service package with the truck. Without our permission, our tires were rotated during our last visit. This has now caused problems with our alignment and with the tire belts. Furthermore, at our last service appointment, only 3 months after our purchase, we were told by the service manager that the ball bearings needed to be replaced as well as the radiator, in addition to a leak in the rear differential. ALL OF THIS BEING SAID, i reached out to the manager of the store and he came back with this "Due to the vehicle being sold as is, the time frame involved, mileage driven, and these issues perhaps being caused by wear and tear on the vehicle we will not be participating in the cost of repairs." Here is my response to you Tom Karros, next time I buy a used truck, it will not be from you. Thank you for living up to the stereotype of being a typical car salesman... slimy and untrustworthy. Folks, if you like being taken advantage of and buying used trucks that will cost you a lot of maintenance down the road, I would HIGHLY recommend Peak Kia North.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
4 people out of 4 found this review helpful.

Great Service!

The best experience at a dealership that we've ever had!Very friendly, knowledgeable, and not pushy!They made buying a vehicle a pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Service

My Husband and I bought a car from Peak Kia North, our experience from the minute we walked In the door was amazing, until we walked out the door with our new keys in hand ! Trevor , Tom and Josh were extremely helpful in every way and made us feel at home .... I would highly recommend checking them out for future purchases !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fabulous!

This was the best experience! Kelly and all the staff at Peak Kia North were kind, efficient, and OVERALL professional! I will definitely recommend this dealership to my friends and family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.