Reviews
Customer service was outstanding. The entire team at...
Customer service was outstanding. The entire team at Peak Kia North utilizes a no pressure sales approach. They are there to help you, this is very hard to find in a car dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very pleasing to hear that our sales team did an excellent job of getting you into a new car with efficiency and friendliness. At Peak Kia North, we make sure our customers are provided with nothing but the best and I'm thrilled to hear this was the case for you. Be sure you're following us on Facebook and Twitter for service specials and enjoy the new ride! Sincerely, Tom Karros | Sales Manager | tkarros@peakkianorth.com
My overall buying experience was great. The only thing I...
My overall buying experience was great. The only thing I would suggest is that you keep the customer better informed. The car I wanted had to be brought from another dealership but it ended up being damaged and so they had to decide to take a different car. The problem was that I was not informed of any of this and while they made the right choice I would have liked to been kept apprised. I ended up just coming into the dealership since I hadn't gotten a call back to let me know what was going on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On 4/23/2013 we had one of the best car buying...
On 4/23/2013 we had one of the best car buying experiences at Peak Kia North. Gabe Luth, Crystal Coven, and sales manager Justin Gasman all worked extremely hard to find the right Kia Sportage that fit our wants and needs but also worked in our budget. Josh Westra was extremely helpful and informative when it came down to signing the financials. The team stayed a little late after closing to accommodate signing all paperwork and give us a thorough tour and setup of our new Sportage and it's features. Thank you Peak Kia North, we will recommend your dealership to our friends and family and will definitely be visiting you again when it is time to either replace our new Kia or add to our Kia family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As my daughter says.... "This place has everything!...
As my daughter says.... "This place has everything! Coffee Maker to Massage theater room... simply amazing" I was very impressed with my whole experience at Peak Kia North. Being a salesperson I was dreading the typical "car buying" process. However, Gabe was simply honest and upfront. He let the product sell itself, with just enough "this might interest you"... I didn't feel pressured or hounded once. Even though I left the first time without closing the sale. Gabe definitely is in the career that suits him! He seemed to do his job effortlessly and with excellence. Tom called the next day, which was just enough to coax my husband into coming in, I was already sold on the Kia Amanti, all I needed was a little help convincing my husband. I called Gabe to let him know we were coming, He had the car waiting on us to jump in for another test drive while he started on the loan process. Once we got back we only waited about 30 minutes or so and we were approved! Josh did the almost impossible and got us an unbelievable rate!!!! You da MAN, Josh!!! Our overall experience can be summed up with one word... EXCELLENCE! Each member of the team did their job the very best they could. They ALL worked hard to accomplish ONE goal.... adding new member to their family! Todd and Maria Olson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a pleasant and refreshing experience purchasing a...
What a pleasant and refreshing experience purchasing a car at Peak. Everyone at Peak, from the moment we walked in, treated us with respect. I appreciate them listening to what we wanted and being up front with us about what they could do. We will definitely being going back to Peak for service and future car purchases. Thanks to Tom, Dave and Josh for getting us a great deal and working late to get it finished.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased a lot of cars in my life but this has...
I have purchased a lot of cars in my life but this has been one of the best car buying experiences ever. Everyone I worked with was very professional and knowledgeable. We were referred by our daughter who told us she received excellent service and a great deal when she bought her Sorento in 2011. She wasn't wrong. I bought a Sorento for my wife and an Optima for myself and we received a great deal on both. We got to the dealership at 6:45 pm and they hung in there with us until we got the deal done at 11pm. They definitely went above and beyond. I'm looking forward to having my vehicles serviced there and continuing a great relationship with Peak Kia North.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were in the market for a new vehicle, and had a great...
We were in the market for a new vehicle, and had a great sales experience with Peak Kia, Kerry was knowledgeable about the cars, and very helpful from start to finish, working with us, and also put no pressure on us through the whole process. Josh explained the finance to us in a very easy and understandable way, and was very pleasurable to work with. I would highly recommend this dealership to anybody looking for a vehicle, very customer orientated and professional. I will definitely recommend you to family and friends. 5 stars all the way!!! Thanks again Kerry and Josh!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the moment my son and I walked on the lot we were...
From the moment my son and I walked on the lot we were treated with respect. It started with Josh Westra and grew from there. We worked with Patrick Willrodt to find a car and then Justin Gasman to close the deal! Buying cars are very different today since the last time I bought one... Felt at times like I was buying a house! But, Tom Karros made that a pleasant experience as well. I love, love, love my Kia Soul and I'm so happy Peak Kia North was there for me.... If you've been out car shopping you know how scary it is at most dealerships! Thank goodness for the breath of freash air!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can't not put into words the experience I had at...
I can't not put into words the experience I had at Peak KIA North...From the first time I talked with Kerry Kennicut on the phone the moment I drove off the lot in my new car I was amazed at the service. Tom Karros, Patrick Willrodt, Justin Gasman, and Joshua Westra made the process as simple as possible. I was listened to and they all respected my expectations and limitations. They bent over backwards to get me into a car that I could afford and would be happy with. THANKS TO EACH AND EVERY ONE OF YOU!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff was exceptionally easy to deal with. They were...
The staff was exceptionally easy to deal with. They were straight forward and did not pressure the sale. I will be glad to refer family and friends to this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car