Reviews
Top notch dealership; Friendly and easy-going sales...
Top notch dealership; Friendly and easy-going sales fellow - Bennett; Finance Mgr. Josh was thorough and timely. Much better transaction than prior car purchases at other dealerships. Would highly recommend dealership and Salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your recommendation and kind words! We strive for total client satisfaction throughout the purchase process, as well as during your vehicle ownership. Our team wants to provide not only a great deal, but the best information so you can be assured you're making the right decision. I am thrilled you had a good experience with our dealership. Enjoy your new vehicle and please let us know if you need anything else! Sincerely, Tom Karros | Sales Manager | tkarros@peakkianorth.com
I went knowing what cars to test drive. I found an...
I went knowing what cars to test drive. I found an associate and took them for a drive Jeff was very informative about the vehicle the experience was good. The GM came over and offered the option of taking both cars for an extended period of time to drive and get a feel for which one and so I can take them to my husband to show. THAT was amazing in and of itself. My niece has cancer she is 12 and during the test drive day, when most would be PUSHING to sell a vehicle, an emergency came up and I had to re-arrange my schedule and head to Childrens. The GM came over said NO WORRIES YOU TAKE CARE OF WHAT YOU NEED TO TAKE CARE OF AND WE WILL TALK LATER!! There was ABSOLUTELY NO PRESSURE!!! When we were able to actually go for it Jeff ran everything and did the work and we didnt have to be there which was a huge blessing for us!! However we when we went in to sign paper work and everything we knew there was no warranty on the vehicle so I wanted GAP insurance. Wasnt sure how much MORE that would cost and I also wanted to check into their extended warranties. We had a budget of what we could do and didnt want to go over it. We were concerned of the "nickel and dime" process that dealers use. When going back to meet with Josh.......IT WAS ALL INCLUDED!! They had already included GAP insurance and a warranty!!! The payment never went up. They didnt even know that was what I was going to ask about!!! The last time we bought a vehicle was about 11 years ago. WE DO NOT GO TO AUTO DEALERS BECAUSE OF ALL THE CRAP. We have NEVER EVER had such an amazing experience when buying a vehicle in our life!! As we were driving out of the lot in our new vehicle I started crying (seriously, tears) for such a place that would honor, respect, and care for the people that come in a!nd making us feel like royalty! THANK YO AGAIN JEFF JOSH AND ATHINA!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First of all, thank you for taking the time to leave us this great review! It is reassuring to know that you had a wonderful time with us Peak Kia North. We value our customers and always want you to have the best experience possible with exceptional customer service. I'm so happy to hear we were able to find you the exact car you were looking for at a price you were happy with. Please let us know if there is anything else we can do for you. Also, check us out on Facebook and Twitter for specials exclusively for our followers. Take care and we hope see you again very soon. Best Regards, Tom Karros | Sales Manager | tkarros@peakkianorth.com
Crystal was awesome! Ask for her, she will be extremely...
Crystal was awesome! Ask for her, she will be extremely patient, helpful, and no pressure. After spending a great deal of time with me, she helped me get the best deal on my Sorento, and I love it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! We certainly appreciate you sharing your experience with us as well as your great rating. Crystal will enjoy your kind words as much as she enjoyed working with you. We hope you are still enjoying your new car and look forward to fulfilling all your automotive services. If you haven't already, be sure to like and follow us on Facebook and Twitter. Our fans receive access to exclusive content. Regards, Tom Karros | Sales Manager | tkarros@peakkianorth.com
The car I was interested in was waiting in the service...
The car I was interested in was waiting in the service area ready for me to check out and test drive when i arrived. The staff was friendly and accommodating. Jeff Katz had the patients to put up with my meticulous interest in the details. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your great review and congratulations on your new car! At Peak Kia North, we understand that purchasing a new vehicle is a major investment so we take strides to ensure that our customers are well informed and receive the best customer service possible. On behalf of everyone, we wish you all the best with your new car and hope that you'll join us on Facebook and Twitter. Sincerely, Tom Karros | Sales Manager | tkarros@peakkianorth.com
We've owned two previous Kia vehicles and have been...
We've owned two previous Kia vehicles and have been very happy with the vehicles and the service that we have received from this dealership. Our current lease was almost up so we decided to start looking around. After meeting up with our sales rep, Tim in the parking lot, he directed us to the vehicle we thought we wanted to check in to. After a test drive, he was able to put some numbers together for us and the deal was made. Tim was great to work with and accommodate our needs! Tom greeted us and even ended up washing our vehicle for us -- he was great! And last (but not least) we had the pleasure of sitting with Josh to complete all the finance papers. He was thorough (that's alot of paperwork) and was a pleasure to work with! It's a time-consuming process but they made us as comfortable as possible and we drove home our new 2013 Kia Sportage that evening! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for recommending us, we greatly appreciate you spreading the word on our behalf! We know how intimidating buying a car can be, so we do our absolute best to make the entire process easier for our customers. We are glad that you hit the road feeling enthused by your new Kia Sportage. Please don't hesitate to come in and see us if there is anything more that we can do for you. Keep track of our Facebook and Twitter to stay ahead of the curve on exclusive specials, and happy driving! Sincerely, Tom Karros | Sales Manager | tkarros@peakkianorth.com
This is the second vehicle that I've purchased with...
This is the second vehicle that I've purchased with Peak Kia and the experience once again was outstanding. i would definitely recommend to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty! We're floored that you have returned three times to purchase a vehicle from us. It is a point of pride that we do everything we can to support our customers during their time at our dealership. We strive to have the best customer service in the business, and I'm happy to hear that our goal was reflected through your experience with us. If you have any questions or need anything else, just let us know. We’ll see you next time! Regards, Tom Karros | Sales Manager | tkarros@peakkianorth.com
The people in this dealership were very considering and...
The people in this dealership were very considering and helpful. There was no pressure to buy, they were there to answer questions, guide and assist. Jeff Katz is a great guy to work with and Josh Westra helped us wrap things up at the end. Overall, this was easily the best purchasing experience we have ever had. Thanks Peak Kia!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are honored to hear you enjoyed your experience at our dealership and that you are happy with your purchase. The Peak Kia North Team is constantly striving for 100% customer satisfaction and reviews like yours let us know we are doing things right. Please let us know if we may be of any future assistance. In addition, be sure to check out our Facebook and Twitter pages for exclusive deals and specials. Thanks again, Tom Karros | Sales Manager | tkarros@peakkianorth.com
Thank you to Peak Kia North for an amazing car...
Thank you to Peak Kia North for an amazing car experience. We appreciate your time, honesty and friendly service. This was by far the easiest and fastest car buying experience. The guys were friendly, funny and very knowledgable. Thank you for showing us around the dealership especially the service department, now I know exactly where to go. I look forward to seeing you guys at my first oil change and I'm definitely referring your dealership to everyone I know. Thank you again, Jim & Toni Elkins
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are really appreciative of your kind words. At Peak Kia North, we know cars, and we love cars, and our focus is on sharing that passion with everyone who walks through the door. Our aim is to find the car that you can be confident in for years to come, and we are glad to hear that our team made sure that you drove home feeling satisfied and ready to take on whatever roads lie ahead. If there is anything further that you need, we hope that you won't hesitate to come back and see us. Best Regards, Tom Karros | Sales Manager | tkarros@peakkianorth.com
Customer service was outstanding. The entire team at...
Customer service was outstanding. The entire team at Peak Kia North utilizes a no pressure sales approach. They are there to help you, this is very hard to find in a car dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very pleasing to hear that our sales team did an excellent job of getting you into a new car with efficiency and friendliness. At Peak Kia North, we make sure our customers are provided with nothing but the best and I'm thrilled to hear this was the case for you. Be sure you're following us on Facebook and Twitter for service specials and enjoy the new ride! Sincerely, Tom Karros | Sales Manager | tkarros@peakkianorth.com
My overall buying experience was great. The only thing I...
My overall buying experience was great. The only thing I would suggest is that you keep the customer better informed. The car I wanted had to be brought from another dealership but it ended up being damaged and so they had to decide to take a different car. The problem was that I was not informed of any of this and while they made the right choice I would have liked to been kept apprised. I ended up just coming into the dealership since I hadn't gotten a call back to let me know what was going on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car