Reviews
Very professional and answered all the questions I had.
Very professional and answered all the questions I had. Would definitely recommend them to other people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
EXCELLENT SERVICE.
EXCELLENT SERVICE. SOL WAS VERY PROFESSIONAL, FRIENDLY AND HELPGUL RECEIVED MY OIL CHANGE IN A TIMELY MANNER AND HE WENT ABOVE AND BEYOND TO GET ME A NEEDED TIRE SO THAT I WOULDN'T MISS MY APPOINTMENT. THSI IS THE SECOND REVIEW I;VE BEEN ASKED TO DO ON THIS SERVICE CALL. HOPEFULLY THAT IS THE END UNTIL MY NEXT SERVICE CALL.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback. I am very happy to hear that you enjoyed your visit here with us at John Paul's Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com
A little pricey but you can be rest assured they’ll do a
A little pricey but you can be rest assured they’ll do a great job resolving your car issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com
Did a great job and updated me on the condition of my
Did a great job and updated me on the condition of my vehicle. Great job and updated me on the condition of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
Being from out of town and needing some emergency
Being from out of town and needing some emergency repairs, this dealership did an excellent job of making the repairs and of accommodating us while we waited - transportation for a breakfast and the like. The repairs were done rather quickly and at a very reasonable price! Very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron, I am glad to hear that your emergency situation got handled to your standards. Reviews like yours help me to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com
I think we had nice time dealing with this car
I think we had nice time dealing with this car dealership. I would recommend them to my friends and family.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
Need to follow up when customer calls and problem wasn’t
Need to follow up when customer calls and problem wasn’t fixed return calls please
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Craig, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
Call me you have my number on file.
The body shop was super easy to schedule and work with.
The body shop was super easy to schedule and work with. All of my questions were answered
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com
I went in for a airbag recall, was in and out in an hour
I went in for a airbag recall, was in and out in an hour and a half great service.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com
Oil change and tire rotation were good but even though
Oil change and tire rotation were good but even though the tire pressure was listed as 35 psi in all tires, they were only 31, 32 and 33. Also, the TPMS had not been reset for the new tire locations.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com