Reviews
Great customer service.
Great customer service. Service department was quick and easy check in . Went to get a transmission flush
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rose, thank you for sharing this great feedback with us. I feel our service department is what makes John Paul's Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com
After my car was totaled, finding a quality,
After my car was totaled, finding a quality, fairly-priced replacement in this market was daunting. We found just what we were looking for at John Paul's. Andre Dalton and Bobby Garcia made the transaction seamless, providing us with a no-haggle price that fit our budget. The service advisor, Solomon Bunn, immediately addressed an issue with the radio, and the part was ordered. They also helped correct a few settings from the previous owner. If value and service are important to you, consider John Paul's for the purchase of your next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
Always fast and competent.
Always fast and competent. They never overcharge and I feel confident that I will be taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Becky, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com
Nice selection of cars.
Nice selection of cars. Everyone was very friendly. Andre is very knowledgeable about the cars he sells.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
My battery cable was disconnected during service and
My battery cable was disconnected during service and never secured correctly. Next morning truck did not start. I found battery cap cover under wire as if cable placed on top and cable loose. Took cap cover out and secured cable and tightened. Truck started. Other than that oversight I always have good quick service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com
I’m so happy that Robert was helping us with our car
I’m so happy that Robert was helping us with our car selection. He really listened to us and knew what he was talking about. He made our experience all around great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Natalia, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Robert's efforts have made the difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
I knew the car I wanted to buy was there.
I knew the car I wanted to buy was there. Robert and the other salesmen were very nice and seem to be a great team.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Natalia, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
Davio is extremely helpful and efficient!
Davio is extremely helpful and efficient! His knowledge and great customer service skills are fantastic. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000
Fixed the no start problem as expected.
Fixed the no start problem as expected. Service advisor was excellent in assisting with towing, loaner car and information about needed repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com
Positive interaction, was incredibly helpful to have the
Positive interaction, was incredibly helpful to have the shuttle service. Waiting area is clean and spacious.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for good service!