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Southern Chevrolet

(2,093 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (757) 796-1011 (757) 796-1011
Used (757) 796-1019 (757) 796-1019
Service (757) 796-1091 (757) 796-1091

Reviews

(2,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Chevrolet from DealerRater.

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24 Nov 2017 Review

Brittany was a great salesperson! She was very knowledgeable about my vehicle an did everything to help me and my family make our desicion in purchasing our vehicle. Also, Dave was excellent in making the deal work for our family. I would highly recommend Hall Chevorlet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

Great Experience

Brittany was an excellent salesperson, very knowledgeable about my vehicle an made everything comfortable also Dave was excellent in making the deal work. Surely will recommend to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon. Hall Chevrolet Chesapeake is delighted to hear that your car buying experience was a memorable one! We are also pleased that Brittany Small was able to assist you with your purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

FABULOUS!

Brittany was a fabulous saleswoman and I would recommend her highly. She knew her product and was very informative. And if I have any body who wants a vehicle I WILL send them to her. Chet was very accommodating and I was very appreciative TO him. He's a very good guy and knows his product. Zach was fabulous and outstanding and I'm glad I met him and he did MY deal. And all three I met made my car buying deal exceptional. The service station was great. Darla Rudy and Morris were outstanding. I would recommend HALL CHEVY and WILL be sending them customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Greetings! Thank you for stopping by Hall Chevrolet Chesapeake. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

Get it all in writing in the contract

Customer Service was good until they got my money. Then they never followed up on my requests that were in an email prior to the sale.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First Class

I visited your dealership a few weeks ago and it was a great experience. I stopped in to get just an inspection and figured I would have to make an appt but much to my surprise I was told no problem we will take care of you now. They had a lovely waiting area with coffee and HGTV on the television which always makes me happy!! Very clean waiting area a day very friendly staff!! A+++ will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Good afternoon! Thank you so much for your kind comments. Hall Chevrolet Chesapeake is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

Vehicle purchace

Had a great experience buying our SUV with the assistance of Jeff. Jeff made sure that everything was perfect and smooth. Easiest purchase ever. Highly recommend Jeff for your purchasing needs, professional, knowledgeable and personable. No stress, satisfaction guaranteed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Daniel for taking the time to send us a positive review. We love that you had a memorable experience here at Hall Chevrolet Chesapeake and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

Great experience

George helped me find exactly what I was looking for and made the whole process pleasant and quick as possible. He even stayed late to make sure I drove my new car home that night. I would definitely go back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent! Great experience with no pressure!

Our experience with Hall Chevrolet of Chesapeake was amazing. From the time we arrived, to the day we drove off the lot, we were treated well and everyone was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer

I have been dealing with this location over 20 years. It is convenient, and personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donald, thank you for your complimentary feedback of Hall Chevrolet Chesapeake. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

Searching

Excellent customer service i pulled on the lot right before closing as i thought i was going to be turned away a very professional and kind hearted employee stayed to assist me. Thanks Chandra you are amazing and encouraging you to keep the good work..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Ms. Thomas, we here at Hall Chevrolet would like to thank you for taking the time to leave us this note, and we are so glad to hear about your great experience! It seems as though you may have left us "1 star" ratings when you meant to give us 5 stars! If you have the opportunity, we would greatly appreciate it if you could go back and change the rating or take it down due to it affecting our public rating. Regardless, we are happy to have you in our Hall Chevy family, and we look forward to seeing you again!