Skip to main content

Southern Ford

(3,267 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (757) 655-8311 (757) 655-8311
Used (757) 655-8578 (757) 655-8578
Service (757) 655-8854 (757) 655-8854

Reviews

(3,267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

The service staff are very polite and helpful.

The service staff are very polite and helpful. They addressed my concerns and was successfully repaired our Transit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pretty fast and nice The service was amazing and it was

Pretty fast and nice The service was amazing and it was fast The service was amazing and awesome and amazing and fast and the hostess was amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Stephanie is the reason Southern Ford has my business.

Stephanie is the reason Southern Ford has my business. She’s always professional and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This dealership has serviced our vehicles for many years

This dealership has serviced our vehicles for many years and we are pleased with their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service as usual, and thanks to Alicia

Great service as usual, and thanks to Alicia Chapman-Jones for excellent customer service and efficent processing in a tomely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding service and attention to detail.

Outstanding service and attention to detail. I thoroughly recommend and especially enjoyed the video walkthrough on my vehicle while it was in technicians bay getting oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The fact that you don't do recalls on Saturdays should be

The fact that you don't do recalls on Saturdays should be more evident on your website. I never got an all done text, guess it had never sent, but did get the survey so I called to see if it was ready. Service was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service department completed my inspection in under

The service department completed my inspection in under an hour. I was pleased with the quickness

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I like how they take a video to point out where the

I like how they take a video to point out where the problem is.on your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was able to get in very quick when I needed a State

I was able to get in very quick when I needed a State inspection for my F250. They did the inspection quick and got me back to doing things I needed to do. I feel very respected every time I go there for my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.