Southern Ford

I had to wait 2 hours for the recall, but the time went by fast. Can't complain. Coffee was readily available, and the chairs were comfortable. Alicia was great! She has helped me before in the past with Ford issues.

I had to wait 2 hours for the recall, but the time went by fast. Can't complain. Coffee was readily available, and the chairs were comfortable. Alicia was great! She has helped me before in the past with Ford issues.

This dealership deals in excellent customer service. Always looking out for the customer. Not happy with the A I assistant

Very good experience Very courteous staff, solved all my problems, would highly recommend to friends and family thanks

Mobile service is awesome and so convenient. The team at southern ford is amazing thank you so much!

Start to finish very professional and service oriented. Really appreciated the narrated video of my truck.

I hated the AI robot. I had to speak to at first did not help at all. That's why I gave average grade. When I spoke to a Jon Conway. It went to excellent experience.

Jonathan was personable and kept me informed about my car. I like the video of the problems they found.

Good service with good help from staff Good service with good knowledgeable staff that assisted me with my service during my last visit.

I will never use this dealership ever again. They didn't tighten my lug nuts which I lost two of them. I drove from Newport News to Portsmouth and back with the rear wheels about to fall off. They tore a part my whole rear end to replace pinion bearings.