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Southern Ford

(4,014 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (757) 655-8311 (757) 655-8311
Used (757) 655-8578 (757) 655-8578
Service (757) 655-8854 (757) 655-8854

Inventory

See all 380 vehicles from this dealership.

Incentives

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About our dealership

The team at Southern Ford would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Stop in and see us today, or contact our staff with any questions!

Service center

Phone number (757) 655-8854

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Ford from DealerRater.

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I have been satisfied with dealing with Southern since I purchased the truck. Everyone has been polite and helpful.

I have been satisfied with dealing with Southern since I purchased the truck. Everyone has been polite and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Awesome The service was excellent they let me know everything about my car and made sure everything was good

Awesome The service was excellent they let me know everything about my car and made sure everything was good

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great job Great job Great job Great job Great job Great job Great job Great job Great job

Great job Great job Great job Great job Great job Great job Great job Great job Great job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Ms. Spangler is awesome! Always takes great t care of our vehicles. Can't thank.her enough. Much appreciated!

Ms. Spangler is awesome! Always takes great t care of our vehicles. Can't thank.her enough. Much appreciated!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service was as expected. Jon provided the necessary information up front so there were no surprises at the end.

Service was as expected. Jon provided the necessary information up front so there were no surprises at the end.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Communication was swift and clear, the work was done quickly and efficiently. The only issue was accidentally ordering the wrong part, but accidents happen.

Communication was swift and clear, the work was done quickly and efficiently. The only issue was accidentally ordering the wrong part, but accidents happen.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They were very professional and they went out of there way to solve a problem

They were very professional and they went out of there way to solve a problem

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They were very professional and very thorough. A pleasure to do business with I will definitely stick with this dealership.

They were very professional and very thorough. A pleasure to do business with I will definitely stick with this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Was there for 2 hours for an appointment to have oil change and inspection. Too long of a wait

Was there for 2 hours for an appointment to have oil change and inspection. Too long of a wait

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The customer service provided by Ms. Spangler is and has always been exceptional, a very pleasant and amenable attitude. The Southern Ford technicians have always provided a thorough and professional job.

The customer service provided by Ms. Spangler is and has always been exceptional, a very pleasant and amenable attitude. The Southern Ford technicians have always provided a thorough and professional job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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