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Southern Ford

(3,953 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (757) 655-8311 (757) 655-8311
Used (757) 655-8578 (757) 655-8578
Service (757) 655-8854 (757) 655-8854

Inventory

See all 389 vehicles from this dealership.

Incentives

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About our dealership

The team at Southern Ford would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Stop in and see us today, or contact our staff with any questions!

Service center

Phone number (757) 655-8854

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,953 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Ford from DealerRater.

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Outstanding service! Love my Advisor who was friendly and courteous. Definitely would recommend Southern Ford!

Outstanding service! Love my Advisor who was friendly and courteous. Definitely would recommend Southern Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Alicia and staff always take good care of me whenever I bring my car in ! A great team ! And always so warm and welcoming!

Alicia and staff always take good care of me whenever I bring my car in ! A great team ! And always so warm and welcoming!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Alicia is professional, friendly, and very communicative. Got the services I needed for my car, dropped me off at the gym and picked me up on time. She didn't leave me all day at the gym ??

Alicia is professional, friendly, and very communicative. Got the services I needed for my car, dropped me off at the gym and picked me up on time. She didn't leave me all day at the gym ??

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Professional, friendly and excellent communication The facilities while waiting for my service is very nice

Professional, friendly and excellent communication The facilities while waiting for my service is very nice

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very helpful and knowledgeable. Great customer service, and quick to return calls or provide status updates.

Very helpful and knowledgeable. Great customer service, and quick to return calls or provide status updates.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I haven't had any issues with work performed there other than wait time sometimes

I haven't had any issues with work performed there other than wait time sometimes

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was prompt and took a little over two hours,with no major issues found.

Service was prompt and took a little over two hours,with no major issues found.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jon was great, communicative Communicated via text, timely replies, very pleasant. **I don't have more to share**

Jon was great, communicative Communicated via text, timely replies, very pleasant. **I don't have more to share**

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jonathan was extremely helpful and was a pleasure to work with. Had an issue and scheduled an appointment the same day and the service department had me in and out in a couple hours. Best service experience I've had.

Jonathan was extremely helpful and was a pleasure to work with. Had an issue and scheduled an appointment the same day and the service department had me in and out in a couple hours. Best service experience I've had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Quick and easy service with great notifications and an excellent professional staff I will keep gong to Southern Ford to service my vehicles

Quick and easy service with great notifications and an excellent professional staff I will keep gong to Southern Ford to service my vehicles

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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