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Southern Ford

(3,960 reviews)
Visit Southern Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (757) 655-8311 (757) 655-8311
Used (757) 655-8578 (757) 655-8578
Service (757) 655-8854 (757) 655-8854

Inventory

See all 377 vehicles from this dealership.

Incentives

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About our dealership

The team at Southern Ford would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Stop in and see us today, or contact our staff with any questions!

Service center

Phone number (757) 655-8854

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Ford from DealerRater.

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The Ford dealership on Jefferson Ave has taken care of all the maintenance work on the truck since the purchase of the vehicle and we've been very satisfied.

The Ford dealership on Jefferson Ave has taken care of all the maintenance work on the truck since the purchase of the vehicle and we've been very satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very professional , were ready for scheduled appointment, prepared to accept and service vehicle , fair pricing

Very professional , were ready for scheduled appointment, prepared to accept and service vehicle , fair pricing

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Alicia is a true asset to your dealership, she is always so helpful and does her absolute best.

Alicia is a true asset to your dealership, she is always so helpful and does her absolute best.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Long wait Had to wait a long time but other then that it was comfortable and clean

Long wait Had to wait a long time but other then that it was comfortable and clean

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Appointment was on time and Robert keep me informed during the repair. I was able to pick up the car on time and paid the quoted price. Robert and team did a great job

Appointment was on time and Robert keep me informed during the repair. I was able to pick up the car on time and paid the quoted price. Robert and team did a great job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The customer service was excellent. They explained everything in detail and kept me informed throughout the process. I also appreciated the video of my vehicle. Overall, it was a great experience.

The customer service was excellent. They explained everything in detail and kept me informed throughout the process. I also appreciated the video of my vehicle. Overall, it was a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Outstanding service! Love my Advisor who was friendly and courteous. Definitely would recommend Southern Ford!

Outstanding service! Love my Advisor who was friendly and courteous. Definitely would recommend Southern Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Alicia and staff always take good care of me whenever I bring my car in ! A great team ! And always so warm and welcoming!

Alicia and staff always take good care of me whenever I bring my car in ! A great team ! And always so warm and welcoming!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Alicia is professional, friendly, and very communicative. Got the services I needed for my car, dropped me off at the gym and picked me up on time. She didn't leave me all day at the gym ??

Alicia is professional, friendly, and very communicative. Got the services I needed for my car, dropped me off at the gym and picked me up on time. She didn't leave me all day at the gym ??

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Professional, friendly and excellent communication The facilities while waiting for my service is very nice

Professional, friendly and excellent communication The facilities while waiting for my service is very nice

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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