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BMW of Bridgeport

(1,781 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (475) 284-1005 (475) 284-1005
Used (475) 284-1008 (475) 284-1008
Service (475) 284-1006 (475) 284-1006

Reviews

(1,781 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Bridgeport from DealerRater.

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Top-notch Experience

I haven't had such an easy dealership experience in quite some time! It was great as I was not overwhelmed the minute I walked in. I met and dealt with Kurt Kressu on the purchase of a pre-certified BMW. Kurt was extremely knowledgeable about the product and could not do enough for me. I would highly recommend both Kurt and the overall services of BMW of Bridgeport. I most definitely plan to become a repeat buyer there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing!!

Kade is absolutely awesome!! He worked with me getting into my second BMW and had a car ready to look at within an hour of calling him!! The whole process was see less thanks to him, and I was able to pick up my car in just a couple of days. I will only purchase a car if it is through Kade :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very satisfied with the service

I purchased a certified pre owned 2010 BMW 535 xi from Jason Merced and he really took care of me I am very happy with my purchase thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Customer Service

Jason Merced, has gone above and beyond what I ever expected of a car dealer. His attention to detail, being readily available at all hours to answers any questions or concerns I may have had, and as this was my first car purchase, he lead me through the financing process and really went out of his way to make this a truly exceptional experience. I was so pleased with his customer service, and expertise, I even referred my own mother, who in turn, also purchased a new car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Happy Return Client

Almost one year into my third BMW from BMW of Bridgeport and I wanted to acknowledge the professional, knowledgable and friendly advisor, Jason Merced. There are few class acts like him around especially once you have driven off the lot. I strongly recommend asking for his assistance especially to other female drivers because he doesn't talk down to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Purchase

I am a 2nd time customer at BMW of Bridgeport. Kurt did a great job with finding my 428i xdrive coupe. He is an awesome client advisor! This is a great dealership, friendly atmosphere and great staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always a great experience

We have bought a few cars from BMW of Bridgeport because they treat us so well, and make it so easy to keep coming back! Jason is so friendly and accommodating, and is always willing to work with our crazy schedules. He finds out exactly what we're looking for and why and then offers up the best options. And his service doesn't end at the sale; he has even helped me set up service appointments for both my cars to fit in my schedule and let me know my lease is coming up soon and what programs I can take advantage of. BMW of Bridgeport and Jason are the kind of professionals I wish all car dealers were.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jason Merced did an excellent job - he was kind, warm,...

Jason Merced did an excellent job - he was kind, warm, professional and found me exactly the BMW I wanted! A+. I highly recommend him and Bridgeport BMW. The service department is also excellent. (and for me there is no comparison for sales or customer service compared to the other BMW dealer I used to go to, BMW of Darien)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jason Merced provided me excellent service. He is patient...

Jason Merced provided me excellent service. He is patient and does what he can to meet your needs and understand your goals. I am very pleased with Jason.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

328xi coupe

It's always a pleasure doing business with mr Merced. Everything that he mentioned he was going to do, he did. All the folks I recommend to him, also have a pleasant experience, and appreciate the vast knowledge he has of the product he's selling. Great asset to the company!!! 328xi coupe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.