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Empire Nissan of Hillside

(5,066 reviews)
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–5:00pm
Tuesday 10:00am–8:00pm 8:00am–5:00pm
Wednesday 10:00am–8:00pm 8:00am–5:00pm
Thursday 10:00am–8:00pm 8:00am–5:00pm
Friday 10:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2015 consumer dealer award
New (888) 960-0796 (888) 960-0796
Used (888) 903-0935 (888) 903-0935
Service (973) 963-4123 (973) 963-4123

Reviews

(5,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Nissan of Hillside from DealerRater.

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Long but worth it!

I was forced to buy a new car when my '03 Murano died on me! When my mom and I walked in to Nissan Rt 22, Naeem Sheikh made the process so much easier. He provided guidance above and beyond what he could have. He was a great pleasure to work with, and everything ran smoother because of how helpful he was. It was a rainy and cold day, and we were offered much-needed hot chocolate and coffee. After several hours, we drove off with a 2014 Nissan Juke. We're very pleased with the purchase and the great service we received!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and a great sales person

I had a great experience buying a car from this dealership. Derrell Patterson was my sales person. He was very knowledgeable and helped us get a great deal on a pathfinder. The buying process was smooth and pleasant. I highly recommend this dealership and sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank your for the kinds comments its nice that customer feel this way about our dealership.

Very Hassle Free Experience

The sales representative was very knowledgeable and courteous. I really felt very comfortable and at ease with the entire process. I also had an equally satisfying experience with the service department, when I brought my vehicle back to add some additional options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome and Easy First leasing experience!

It was my second time visiting this dealership while deciding whether to lease or purchase my next auto. Both times I had the pleasure to work with Devin over there. I must say he really knows his stuff and was very much knowledgeable about vehicles and especially all the nook and crannies of leasing a new car. I can be a very difficult and picky person when it comes to stuff like this, and he was patient enough in making sure I get all the answers I needed to make sure I walk out a happy customer! Though I never got the tea I was offered, but I guess they got make up for it in friendliness.. lol Overall an amazing experience and am really happy with my decision... Would definitely recommend him to future buyers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience from beginning to end!

We were forced to go out looking for a car after my '05 Sentra (with 239k miles!) finally gave up the ghost. Met with Dave Tober and everything was great! He picked out a '14 Sentra (amazing how much better cars are after 9 years), and gave us some great equipment upgrades, and the finance department went the extra mile (no pun intended) to get us 0% and a great warranty for a fantastic price! I would wholeheartedly endorse them...check them out!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great place to buy a car

I would like to start off by saying that I was excited about coming in to buy a pre-owned car but when Ronald showed me a new Altima coupe I fell in love with it. I didn't think I would be able to get a new car and he made it happen. He did a great job of explaining all the feature in the car and putting me in a budget that I can make comfortable payments. If I know anyone looking for a car I will send them to Route 22 Nissan and ask for Ronald Villatoro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy customer

In my opinion the sale person was very knowledgeable about what the customer was looking for and made sure that they know what was included from that point on he was well trained and walk you though all that you wanted to hear. Kenyon Hussain was the man that day in the future I would go back to do a deal with this guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hassle free!

Natalia made this a truly gratifying and pleasant experience. She really took the time to understand my needs and helped me truly discover what exactly I want and needed in a new vehicle. I can't thank her enough for making this such a smooth process free from any of the hassle that has usually plagued me when trying to purchase a vehicle. There was no need for haggling. I explained what price range I needed in order to make this work, and Natalia made it happen. Hassle and haggle free. She truly delivered exceptional service! Thank you Natalia !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great People and Service

I would like to start off by saying that I was excited about coming in to buy a pre-owned car but when Ronald showed me a new Altima coupe I fell in love with it. I didn't think I would be able to get a new car and he made it happen. He did a great job of explaining all the feature in the car and putting me in a budget that I can make comfortable payments. If I know anyone looking for a car I will send them to Route 22 Nissan and ask for Ronald Villatoro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank your for the kinds comments its nice that customer feel this way about our dealership.

vehicle purchase

I went on two consecutive days to Nissan to speak with Gary Desir. He was the most patient and informative representative at a dealership. He took the necessary time to find me a vehicle that fit into my lifestyle while accommodating my financial needs. He was considerate of how comfortable I would and need to be when purchasing a new car. I was extremely happy and satisfied with purchasing my Honda Civic. It is the ideal vehicle for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank your for the kinds comments its nice that customer feel this way about our dealership.