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Empire Nissan of Hillside

(5,066 reviews)
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–5:00pm
Tuesday 10:00am–8:00pm 8:00am–5:00pm
Wednesday 10:00am–8:00pm 8:00am–5:00pm
Thursday 10:00am–8:00pm 8:00am–5:00pm
Friday 10:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2015 consumer dealer award
New (888) 960-0796 (888) 960-0796
Used (888) 903-0935 (888) 903-0935
Service (973) 963-4123 (973) 963-4123

Reviews

(5,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Nissan of Hillside from DealerRater.

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Great Service

I went into the dealership to purchase a new Nissan. I spoke to Gary whom was referred to me. He helped me select my new Altima and showed me all of its features. He was extremely helpful and made the experience of buying a car less of a hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience

I went on two consecutive days to Nissan to speak with Gary Desir. He was the most patient and informative representative at a dealership. He took the necessary time to find me a vehicle that fit into my lifestyle while accommodating my financial needs. He was considerate of how comfortable I would and need to be when purchasing a new car. I was extremely happy and satisfied with purchasing my Honda Civic. It is the ideal vehicle for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing experience!

I had a fantastic experience when I went to Route 22 Nissan. My salesperson, Ronald, was beyond helpful and answered all of my questions ( I had a million because this was my first car purchase). All in all it was an amazing experience and I would definitely go back when looking for future cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service

My husband and I went in to purchase a new vehicle and was unsure which vehicle would be suitable. We spoke with Gary Desir, who assisted us with our car buying experience. He helped me select my brand new Nissan Altima. He showed me all the specs and features of the vehicle. I was extremely happy with the service I received as well as with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank your for the kinds comments its nice that customer feel this way about our dealership.

worst dealer on the planet

Dont buy from them. They promise a lot but after getting their commission check you end up with overpriced vehicle and things not finished. I was supposed to get a roof rack for my car as part of a deal. And nothing. Refund checks got mysteriously lost twice already in the last 2 months. Managers are avoiding you constantly. They never call back after several left messages. Rude employees! !!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Route 22 Nissan- Great Service!

The service was excellent! My salesman David Tober was great to work with, he made the buying process extremely easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank your for the kinds comments its nice that customer feel this way about our dealership.

Great customer service and price

If you are in the market for a new or used car look no further than Rt 22 Nissan and ask for Natalia Jimenez. Natalia made the process of buying a car as smooth as possible. She was very knowledgeable and listened to what I was looking for. Thank you so much. I will be back in the future for my 2nd car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank your for the kinds comments its nice that customer feel this way about our dealership.

"Excellent price"

If you are in the market for a new or used car look no further than Rt 22 Nissan and ask for Natalia Jimenez. Natalia made the process of buying a car as smooth as possible. She was very knowledgeable and listened to what I was looking for. Thank you so much. I will be back in the future for my 2nd car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent sales experience

I would like to thank my salesperson Gary for providing me with the best car buying experience out of my 15 years of dealing with other dealerships. Great job Gary and John from finance. I love my Camry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

My experience at this dealership was phenomenal... my salesmen was very helpful and honest.. I felt good when I left the dealership.. Didn't feel cheated after the fact

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.