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AutoNation USA Fort Myers

(78 reviews)
2025 consumer dealer award
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2025 consumer dealer award
(855) 229-8510 (855) 229-8510

Reviews

(78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Fort Myers from DealerRater.

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The worst team I have ever seen.

The worst team I have ever seen. I went to sell a van and they gave me a price. I drove an hour and the salesman did not make the meeting. when I told the GM about it he completely missed the point and even insulted me. This team is a joke. The very worst. Stay away. DD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

Had a tremendous experience at AutoNation USA Fort Myers.

Had a tremendous experience at AutoNation USA Fort Myers. The service was top notch from beginning to end. Jazmyn worked hard to get me done. I appreciate the staff so much. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Vuyo! Don't hesitate to call us if you ever need anything. Be safe on the road!

I had an EXCELLENT experience over the phone at

I had an EXCELLENT experience over the phone at AutoNation Ft. Myers. My sales associate, Emma was so helpful and a pleasure to speak with. I called to inquire about selling my 2016 Chevy Spark and felt all my needs were addressed, she offered me the best price from all the dealers. I called several times and spoke to Kenia, Christopher, and Sherry as well. Unfortunately I could not drive the car to Ft Myers due to mechanical issues. Thank you Emma for your professionalism and customer service skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

They advertise no haggling, but there was a lot of

They advertise no haggling, but there was a lot of haggling in this process. We felt the team was very deceptive with their numbers, and presented them in a distasteful manner. We were told Autonation uses the tactic of listing cars at certain locations, when they are in fact not, just to bring people in. That’s false advertising. I was told from multiple people the car was at the Fort Myers location, that I could test drive it at my appointment, and it was also listed at the Fort Myers location online. The fact that we had to buy the car sight unseen just to have it even shipped to the store felt very scammy. And finally, I was promised a detailed car with a full tank of gas at pick up. When we picked it up, neither of these were true. They admitted the detailer does not take great care with the job, but assured me it was detailed. The car still had fingerprints all over the touch screen, white substances all over the visors, a sticky substance in the cup holders, attempted wipe smears all over the surfaces, and a women’s fingernail was left in the center console (even after I was told it was detailed and “wiped out” a second time). 4/25/25 update: followed the direction to email the customer relation team to discuss my poor experience, I’ve emailed them TWICE and called them and no one has gotten back to me. So my poor experience has continued - this is a terribly run company, I DO NOT recommend using them!! Changed my review from 2 stars which felt too generous to 1 star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Thanks to Jeremy at autonation fort Myers for excellent

Thanks to Jeremy at autonation fort Myers for excellent service. And hard work, they were very professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

since 1970 I have dealt with Toyota.

since 1970 I have dealt with Toyota. For many years salesmen has been Dale Fortner. He and Steve Meyer, sales manager, spent time this Thursday on buying back our 2015 Avalon with 19k mileage, as my wife stopped driving. These two men present an attitude of what can we do for you to have you know we treat you like more than a satisfied customer?I wondered how they could give me such a fair deal!!! It was2k more than Carmax, and I was pleased with their quote. They are the ONLY PLACE TO GO TO WITHIN 50 miles!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Robert, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Chris was helpful and efficient in purchasing my vehicle.

Chris was helpful and efficient in purchasing my vehicle. I would recommend him if you are selling your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Gregory, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

Chris Conley was great to work with.

Chris Conley was great to work with. Very efficient process at AUTONATION Toyota Ft. Myers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Fort Myers. Feel free to reach out to us if you need anything. Have a wonderful day.

I have purchased many vehicles in my lifetime and the

I have purchased many vehicles in my lifetime and the experience at AutoNation in Fort Myers has been absolutely outstanding. The folks I have worked with have been friendly and knowledgeable. The price we discussed and the deal made never changed...unlike some dealerships where they have you come to the dealership and then try to upsell or alter what has been discussed...a complete waste of time. AutoNation of Fort Myers has been an excellent buying experience and Randy Towne and Antonio Jimenez are 5 star guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

Jon- Micheal was the best Sales Person I have ever bought

Jon- Micheal was the best Sales Person I have ever bought a car from. He went 100 % on the hole Venture of Choosing & Buying the car. We then left to find a rattle in the back. He got use to bring it back for assessment to find it need rear shocks, he had them installed at no extra cost. Highly Recommend Him !!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!