Reviews
Unethical, Unethical, Unethical.
Unethical, Unethical, Unethical. Go elsewhere! The sales department at this dealership are dishonest and shady. Do NOT fall for their "theft patrol" optional charge scam that they place on all their deals. It's $1400 that goes straight into their dishonest pockets! The sales manager Marcos Morales is as dishonest as they come. They will waste your time and try to rip you off. And Matt Gosch never had the decency to follow up on a valid complaint of illegal and unethical behavior by his staff!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Danny Meraz General Sales Manager
Jerimy Deines is why we bought our new Ford Edge from
Jerimy Deines is why we bought our new Ford Edge from Gosch Ford of Escondido. Jerimy is an excellent representative to sell Ford cars and trucks. He was very knowledgeable and familiar with the Ford vehicles we looked at and test drove. Jerimy and other Gosch team members helped to facilitate our transaction with ease and professionalism. We appreciate Jerimy's style of salesmanship. Not only is he extremely knowledgeable about Ford products, he is personable, and has a way of gaining trust quickly due his quiet strong attitude. We thoroughly enjoyed the car buying experience with Jerimy of Gosch Ford of Escondido.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well with Jerimy and we hope you enjoy your new vehicle. We truly appreciate your feedback! Danny Meraz General Sales Manager
I was mislead in the cost of repair.
I was mislead in the cost of repair. The advisor told me a cost for the repair and I asked 3 times if the cost was correct for the entire job and he told me YES $540 for the job. I paid $1066. I asked 3 times why he told me that I do not know except to say that he work and wants incentives and misleading v clients is a way to do it to pay more for the services rendered after the fact
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mike Tinsley Service Manager
Denisse was pleasant and easy to work with.
Denisse was pleasant and easy to work with. Would definitely recommend dealing with Denisse for anyone looking to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Denisse and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales Manager
Adrian was just fantastic!
Adrian was just fantastic! Very helpful with explaining all of the gadgets, bells and whistles! The finance guys were great as well. It was a very nice experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Connie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adrian and our team, and we look forward to working with you again. Danny Meraz General Sales Manager
Great, smooth wonderful easy process.
Great, smooth wonderful easy process. Personable sales person, William Gebbie! Awesome dealership to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle and thank you for your kind words for William! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager
We had a great experience at this dealership!
We had a great experience at this dealership! Noah was so nice and helpful and made the whole truck buying process a breeze! Very knowledgeable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jenna, It's great to hear that Noah was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager
Very nice people, Noel offered some options and received
Very nice people, Noel offered some options and received my decline professionally without trying to persuade me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jody, Thank you so much for your kind words for Noel, and for taking the time to leave us this wonderful feedback! Danny Meraz General Sales Manager
Great job by michael when I had my two cars serviced He
Great job by michael when I had my two cars serviced He made it very smooth
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cathy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager
Son muy amables y buscan formas para poder calificar
Son muy amables y buscan formas para poder calificar sino se tiene buen crédito y precios justo
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear Abraham and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager