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J.B.A. Kia

(470 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (888) 457-2161 (888) 457-2161
Used (410) 334-8980 (410) 334-8980
Service (866) 642-7069 (866) 642-7069

Reviews

(470 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J.B.A. Kia from DealerRater.

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Lawrence handle the situation well and in a professional

Lawrence handle the situation well and in a professional manner. JBA seems to be a slightly above adverage dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Lawrence was an excellent salesman and made the

Lawrence was an excellent salesman and made the experience very smooth. And the lease process was very well organized. I would do business with this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone was very friendly.

Everyone was very friendly. There was no pressure and was willing to give me the deal I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone was very accommodating.

Everyone was very accommodating. I had picked out the car that I was buying ahead of time, so I was in and out of the dealership in a little over an hour. They answered all my questions and followed up afterward to make sure that everything was going okay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were patient and a pleasure to deal with!

They were patient and a pleasure to deal with! Very happy with our lease! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The team at JBA were professional, polite and attentive

The team at JBA were professional, polite and attentive to my needs. They sourced the exact vehicle I was looking for and did not look to haggle on a deal. It was a seamless process working with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bill S is the best salesman there otherwise I would not

Bill S is the best salesman there otherwise I would not have gone to JBA

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful communication and buying process!

Wonderful communication and buying process! I purchased the vehicle from out of state and they made it easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly staff, clean dealership.

Friendly staff, clean dealership. Professional service and we love the car! Would recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience with Walter and the financing team.

Great experience with Walter and the financing team. Got what I wanted at the price I wanted - will be a frequent visitor for car needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.