HGreg.com Houston

A couple things to look out for with this dealership. When purchasing a car they will tack on an extra $2,000 for a "warranty" that isn't an actual warranty. It's for things like nitrogen in the tires and windshield chips etc...totally not worth it. I was able to have them remove that xx from the sales contract and my girlfriend ended up going forward with the purchase. The second thing we're now currently dealing with is that after 3 1/2 months she still has not received her license plates. She's gone to the tax office twice to get her temporary tag renewed, which they will not renew a third time. HGreg did compensate her $150 plus the renewel fee ($180 total) for having to take off work to get this done. Her temporary tags expire on July 7th so we're hoping they send us the plates before that happens. Their excuse is that they are a new dealership and don't have all the paperwork together, so they are behind on tags getting sent out. Get it together HGreg...

I recently bought a car from HGreg.com. Their business strategy is to suck customers in until purchase is made and drives home, they then become unprofessional monster. They knowingly sold an unreported accident car with non functioning driver's side actuator to me. I paid almost $600 at Nissan dealer to install a new actuator. I faxed my receipts to HGreg.com and they refused to accept any responsibility. The 2019 Nissan Sentra with 48,000 miles has multiple mechanical problems which the quote to fix is about $3000. So far, I have spent $1000 plus. I even wanted to return it for a better more expensive Nissan car but to no avail. To them I no longer exist, they have done with me and they are looking for their next prey. I think they need further customer orientation. Please my advise is, stay away from HGreg.com, they are shrewd business oriented company.

I normally wouldn’t do this, but I purchased a car from HGreg on February 26,2024. I still have not received my tags. After many calls, they brush me off, and I’m still without plates. Be warned before purchasing here. By the way, we’ve purchased to car from here, neither plates are in, one is just a transfer plates. Still not in.

My name is David, I called the dealer and talked to someone about rang rover, I said there is a lot of scratches on the rims, he said thats nothing, but someone will call u about it,, then he removed the old pictures and added new one without scratch,, I call again and left message, and of course no one returned my call, I call the third time and same thing, UNPROFESSIONAL and are the biggest scammers , I do not recommend to no one

Very impressed with the team atmosphere and deal I received. Great folks and a great car buying experience!

We drove from Dallas to Houston on 2/1/24 to buy a Kia Niro EV from the new HGreg.com dealership on Southwest Freeway. Great experience! We had an appointment with Kenny, and he took care of everything: test drive, sales paperwork, having the car detailed before we finished, etc. He also knew EVs and answered all of our questions about the vehicle's operation and remaining warranty. Although we had already selected our vehicle, we saw that there is an EXTENSIVE late-model inventory available. This dealership is fully staffed, and we felt that we received plenty of attention to make sure the process went smoothly, with no pressure at any point. We'll buy from here again!

Had an appointment for this evening and was told it will be a 2hr wait just to see the vehicle that I inquired about. What a joke...