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Ourisman Honda of Frederick

(1,068 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2021 consumer dealer award 2016 consumer dealer award
New (301) 822-2532 (301) 822-2532
Used (301) 822-2712 (301) 822-2712
Service (301) 822-2739 (301) 822-2739

Reviews

(1,068 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Honda of Frederick from DealerRater.

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David’s kindness & attention to detail was stellar! I...

David’s kindness & attention to detail was stellar! I would highly recommend him as he always made sure that I understood all the details & was quick to reply. He always went above & beyond my expectations & he made the process simple & fun. Thank you 🙂

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Mustanggirl65kr, thank you for taking the time to leave a review for us at Shockley Honda. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We arrived at Shockley Honda uneasy about selling a car...

We arrived at Shockley Honda uneasy about selling a car and left there feeling very satisfied and well treated. David Salvas was welcoming, comfortable to work with and a good listener who was knowledgeable and thorough. The manager, Dante Velasquez, is a very kind and extremely respectful individual. He worked well with us and we are appreciative of his efforts. Pat and Mark

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

David helped me with the purchase of my new car. He...

David helped me with the purchase of my new car. He handled the transaction quickly and answered all my questions. I was in and out without having to spend all day at the dealership. Finance department worked as efficiently and I rolled out in my new wheels. They listened to my needs and what I was looking for and were able to assist. They nailed it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I went in making my first car purchase and it was very...

I went in making my first car purchase and it was very easy and straight forward. I found a car I really love after looking for a long time with no rush.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We just bought new Honda crv yesterday and Mark Lawson...

We just bought new Honda crv yesterday and Mark Lawson helped us. He made the whole process very easy and was very professional and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

David Salvas set the bar across the board for a perfect...

David Salvas set the bar across the board for a perfect customer experience. From the moment I stepped in the dealership, David was responsive, extremely knowledgeable, not only about the vehicle itself but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. David’s attention to detail and my satisfaction was unparalleled – going above and beyond in every aspect! David and Tommy delivered my car making the process even easier and more convenient for me. They are the best!!! Thank you again, Shockley Honda for making this such a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mark Lawson was the best!! I reached out ahead of time,...

Mark Lawson was the best!! I reached out ahead of time, scheduled a test drive and they were organized and ready for us when we arrived. It was a smooth transaction and Mark took extra steps to point out special features of the car. Nancy Wilkes quickly and efficiently helped us thru the finance process. Very happy with our purchase and experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Chris took the time to show me the great features about...

Chris took the time to show me the great features about my new car. He answered my phone calls on his personal cell about questions and is handling a small damage on the paint that wasnt visable in the dark when we had viewed the vehicle. He was so kind and generous! We bought a used vehicle from Chris Brenner a year and a half ago, and due to the great experience, it drew us back to purchase a new vehicle. Chris Collinson is a great salesman and deserves recognition

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mike Morales was a fantastic salesperson to work with on...

Mike Morales was a fantastic salesperson to work with on my CRV purchase. The best part he was responsive to all my email inquiries since October. Always appeared upfront and honest, laid out pricing for me. Personable, knowledgeable and down to earth type personality. Made me feel very comfortable about the car buying experience. I would highly recommend Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

David Salvas was an absolute pleasure to work with! He...

David Salvas was an absolute pleasure to work with! He made me feel so comfortable and at ease the entire time. I would definitely recommend and will go back to see when I’m ready to upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.