Reviews
Great dealership with excellent service!
Great dealership with excellent service! The staff was friendly, helpful, and made the whole process easy. Highly recommend for anyone looking for a smooth and professional experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sheila, we are glad that we exceeded your expectations!
I was there for over 4 hours waiting for two recalls to
I was there for over 4 hours waiting for two recalls to be done, but it was not an unpleasant experience. Everyone was very accommodating and helpful. Ethan was informed and respectful while we talked about a new car purchase and Muhammad was very personable and spent a lot of time with me without being pushy at all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad you had an amazing experience at our dealership. Our goal is to be mindful of our customer's time while informing me them of our process. welcome to the Lou Sobh Kia Newnan family!!!
The work was good.
The work was good. We would have liked to understand the length of time needed for repair and if a car loan was available during the warrenty repair.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re sorry to hear that the expectations around repair time and loaner vehicle availability weren’t clearly communicated. We understand how important it is to plan ahead when your vehicle is being serviced. We’ll be sure to improve how we explain these details moving forward. If there’s anything we can do to assist you further or clarify anything about your recent visit, please don’t hesitate to reach out.
I liked the personal interaction with Mr.
I liked the personal interaction with Mr. Jackson (General Manager) -- great customer service Super dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the opportunity.
Thanks you & your team for your outstanding customer service.
My experience was pleasant and the staff treated me with
My experience was pleasant and the staff treated me with respect. This location is much closer than my previous dealership in LaGrange. I will continue to use this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to be able to serve you and the surrounding area.
Very nice and helpful stuff.
Very nice and helpful stuff. Service was done in a timely manner. I would recommend your service department and staff very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to earn your business and we look forward to serving you in the near future.
We love this location and the service has been great thus
We love this location and the service has been great thus far. They make waiting great very pleasurable if you're getting your vehicle serviced too@
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad you had a great experience and looking forward to servicing all of your vehicle needs.
Excellent service!
Excellent service! The building was very clean and had a welcoming atmosphere. The service department told care of my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to service your vehicle. We are glad we were able to take car of your needs.
Much too WOKE for me.
Much too WOKE for me. When I asked the manager if the very nice woman at reception was his employee and was he her boss. His answer was we don’t use words around here like that
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. At our dealership, we strive to create a welcoming and respectful environment for everyone, both our team and our guests. When our manager responded, the intention was to reflect our commitment to a collaborative and inclusive workplace, where every employee is valued and treated with respect. We understand that different people may have different expectations around language and culture, and we’re always open to respectful conversations. We appreciate you taking the time to visit us, and we’re sorry to hear that your experience didn’t meet your expectations. If there’s anything we can do to assist you further, please don’t hesitate to reach out.
Professional, clean facilities, courteous, prompt, and
Professional, clean facilities, courteous, prompt, and making a necessary time actually enjoyable. Great staff and service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oftentimes, having your vehicle services can be a daunting task. Our facility is designed to make our customers comfortable and relaxed. Mission accomplished!