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Lou Sobh Kia of Newnan

(139 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 1:00pm–6:00pm Closed
New (888) 849-7066 (888) 849-7066
Used (866) 557-8974 (866) 557-8974
Service (866) 638-2994 (866) 638-2994

Reviews

(139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Kia of Newnan from DealerRater.

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Great staff & service.

Great staff & service. I accidentally scheduled at the wrong location, but they got me right in with little wait time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are glad that we were able to get in to service your vehicle. Thank you for the opportunity.

I took my EV6 in for service and repair .

I took my EV6 in for service and repair . I had encountered an issue . I called the service department and spoke with the service manager . He took the time to walk me through what had gone wrong . He had it resolved in a short time . I have faith in their service .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to make things right. Nikomis, service manager, has been with us a short while and is an amazing addition to our team.

Excellent service and good attention, highly friendly

Excellent service and good attention, highly friendly staff and very attentive, the waiting room very comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for visiting our facility. We appreciate your kind words.

Very easy and smooth transition The process didn't take

Very easy and smooth transition The process didn't take long, all the members were respectful and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Glad to hear the process was easy and our team was helpful.

Great customer care and service I will be returning.

Great customer care and service I will be returning. Everyone is very helpful and the waiting area is really nice. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We are glad you had a great time and we look forward to having you again.

Easy to setup the appointment when needed.

Easy to setup the appointment when needed. Nice facility. Only site car wash. Service associate was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are pleased you had a great experience. Thank you for your kind words.

I loved my experience everyone was so friendly and

I loved my experience everyone was so friendly and service was fast and coffee is awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

I would have to agree with you, the coffee is AWESOME!

The staff was very experienced and professional.

The staff was very experienced and professional. They took great care of my vehicle and even went the extra distance by making sure every thing was ok and answered all my concerns. I Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience. We are delighted that you were treated well by our staff and all of your questions were answered. We take pride in serving our customers.

Better than other Kia dealerships, but not close to

Better than other Kia dealerships, but not close to Toyota dealerships. As a customer, I need customer service and an experience that pulls me back in.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your honest feedback. I truly appreciate you taking the time to share your thoughts. While I’m glad to hear we’re ahead of other Kia dealerships, I understand that your overall experience is what matters most. Our goal is always to provide the kind of service that not only meets but exceeds expectations and keeps you coming back. I'd love the opportunity to personally assist and ensure your next visit reflects the level of care and attention you’re looking for. Please let me know how I can make that happen for you.

This dealership is a very new clean business.

This dealership is a very new clean business. The employees at the service department were very nice and informative about what my car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad that we met your expectations and that our dealership was very nice. Thank you for allowing us to serve you and your vehicle needs.