Reviews
Bmw x1
I worked with Sabias who was so professional and fun to be around. He provided multiple vehicles for me to drive. He seemed to really enjoy helping me out. I never felt rushed or pressured to make a decision. I feel like I have a new friend. My friends will be coming his way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Rachelle. We are so grateful that you chose to come an work with Sabias and look forward to working with you again. Please let us know if you have any other questions.
Excellent Experience
Christopher Sommerfeld was excellent to work with as he assisted my wife and me in test driving a few BMWs to help us make the right decision. Very patient and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Chuck and Heidi for letting us know about your visit with Chris. It was a true joy assisting your in finding the right car for you. Please do not hesitate to reach out with any questions. We look forward to working with you in the future.
BMW X1/BMW Minnetonka/Christopher Sommerfeld
Christopher Sommerfeld was very knowledgeable, considerate, and helpful. I had purchased my first BMW X1 from him and was excited to work with him on this purchase. In December, I told him I was looking for a 2019 certified model with low mileage. As soon as one became available, he sent me pictures and information so I could make an informed decision about purchasing the vehicle. Since I live several hours away, Christopher let me know what they needed to start the purchase process. Normally I would want to see the vehicle before purchasing, but I trust Christopher completely. I knew I was getting a vehicle that was in excellent condition. I requested having tinted windows and an invisible skirt added to the purchase. He made arrangements for that to be done ahead of time. I was able to buy the vehicle with these added features and only had to make one trip to the dealership in order to have a vehicle exactly as I wanted. I would recommend Christopher Sommerfeld to anyone who wishes to purchase a vehicle from BMW Minnetonka.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Bonnie for letting us know about your process with Chris. We are so grateful for customers like you. We appreciate you taking the time to travel the distance to work with us again. Please do not hesitate to reach out with any questions. We hope you enjoy your X1.
Kelly
Morgan was very informative. He did not pressure us at all yet we knew he was selling us a car! Beautiful facility. Everybody was friendly and helpful. We would recommend. No hidden costs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Kelly for letting us know about your buying process with Morgan. We appreciate your candor and look forward to working with you again.
BMW of Minnetonka
Bought an incredible vehicle in the 2021 X5 M50i from Rick. He was so helpful in getting the car I wanted. They did not have the specific car I wanted, but Brent found one in Mass. This car sold too fast to acquire. Rick ordered one with my specifications from the factory and I had it in my hands in about a month. I was about to see how check on a delivery date, when Rick called and said the car was here! I could not believe it. Picked the car up on a Tuesday and all I can say is WOW! The power, sound and comfort. Perfect. So happy with the experience I have had at Minnetonka. This is the third car I have purchased here and have been very happy each time. Also thanks to Scott for the easy check out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Jim for your kind words. We are so happy we were able to assist in building you the vehicle you were looking for. I am so sorry that we were not able to get you one that was already built. We hope you enjoy your X5, please do not hesitate to reach out with any questions.
Excellent Purchase Experience.
Chris Peterson and Heather Purrington were both professional and knowledgeable during the recent purchase of my i8 Roadster. Heather's timely follow- up and attention to detail were impressive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, We appreciate your candor and hope you enjoy your i8. Please do not hesitate to reach out with any questions. We look forward to working with you again.
Amy Mattick
Amy was fantastic in helping me to choose the best car for me. I was unsure about buying new vs used and was evaluating different makes and models. She was super upfront and honest in helping me sort through the pros and cons of each. It was a pleasure doing business with her and I highly recommend her to others—especially those who are weighing different options and need a really honest appraisal of their choices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Malia for letting us know about your visit with Amy. We appreciate you taking the time to let us know about the buying process. Please do not hesitate to reach out with questions. We look forward to working with you again.
Amy Mattick and Scott Houghland
We were extremely pleased with our entire purchase experience. Amy Mattick was our Sales Consultant. She is friendly, extremely knowledgeable, and treated us like old friends. Scott Houghland in finance did an amazing job. He was great to work with and made add-on recommendations in an unbiased way, based on our needs and stated goals. The dealership itself is huge, with all kinds of options to choose from. The dealership and its staff also observe COVID-19 guidelines and the place is spotless. We have definitely found a home Minnetonka BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for letting us know about your recent visit with Amy and Scott. We appreciate your feedback and welcome you into the BMW of Minnetonka family. Please do not hesitate to reach out with any questions. We look forward to working with you again.
BMW X1
This was the best car buying experience I've ever had. From the moment I entered Bobby took great care with me. I'm telling everyone about him and you guys there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Johnnie for letting us know about your visit with Bobby. We are so thankful for your kind words. Please do not hesitate to reach out with any questions. We look forward to working with you in the future.
Absolute BEST experience!!
I would like to say my car buying experience with BMW of Minnetonka was absolute superb! Steve Rydberg is so knowledgeable and made me feel even more confident with BMW and with purchasing our car. If you are looking for someone to help guide you through this process Steve is your guy. Thank you Steve and BMW of Minnetonka for such GREAT customer service! You have a customer for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Emilio. We appreciate your kind words. Please do not hesitate to reach out with any questions, we look forward to working with you again.