Reviews
Best customer service
Stephine was amazing in helping me find the right Audi A8. The car was exactly as advertised and the financing process was simple and straightforward. I would definitely recommend this dealership to anyone in the market for a luxury car. Sales were not pushy or whatever, and they were indeed eager to help me rather than make me buy anything. Rare approach our days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dev was great to work with when I was looking for a BMW 7
Dev was great to work with when I was looking for a BMW 7 Series. He helped me get approved for financing and made sure the car was in excellent condition before I drove it off the lot. Zero hassle at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought my 2020 GMC Yukon about a year ago.
I bought my 2020 GMC Yukon about a year ago. The service was great, and I have been so happy with my car ever since. I recommend this place to all my friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easiest and best customer service!!
I recently purchased a beautiful Honda Accord here, and I couldn't be happier with my experience. The dealership was incredibly helpful in getting me approved for financing, despite my less-than-perfect credit
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Upcharges exceeded $4000 didn’t realize until it was all
Upcharges exceeded $4000 didn’t realize until it was all said, and done expensive lesson learned! Sick to my stomach
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I bought a 19 Lexus RX from John a couple weeks ago.
I bought a 19 Lexus RX from John a couple weeks ago. He was very accommodating and went above and beyond to get everything done in a timely manner. Very professional and upfront salesman. Can highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff was friendly and knowledgeable
I had an excellent experience at this car dealership. The staff was friendly and knowledgeable, and they were able to answer all of my questions. I appreciated the no-pressure sales approach and felt like I was able to make a decision on my own terms. The dealership had a wide selection of vehicles to choose from, and I was able to find the perfect car for my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was blown away by the level of service provided by the
I was blown away by the level of service provided by the staff here. They were patient, knowledgeable, and really took the time to understand my needs. They helped me find the perfect car and made sure I got the best deal possible. I felt like a valued customer from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bad salesmanship
I would recommend this place but NEVER work with John. He gave me a crap deal on my trade in when I looked it up I was scammed out of almost 300 dollars. The card was priced at $16957 and I walked out paying over $21877! Then told me to finance the car and if I paid it off that month there’s no finance charges which was a lie. I’m a single female first time car buyer by myself and I was definitely taken advantage of. Not to mention asked me to give him a google review. I said I didn’t know how so he took my phone and wrote it himself own under my name. After I bought the car there was a problem w the tire. I called and they kept sending my calls to him. Never called back. There were several issues with the purchase and finance he ignored every one of my calls until I complained. He’s all about the sales not the customer. Once he’s got his sale don’t even think you’ll be able to reach him again! If they assign you to work w him as your salesperson definitely say NO!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing dealer!
Financing can be one of the most stressful parts of buying a car, but the staff at Auto Lounge of Edison made it a breeze. They walked me through every step of the process, answered all of my questions, and worked hard to help me secure a loan that fit my budget. I couldn't be happier with the outcome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase