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Tustin Lexus

(1,591 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:30pm
Sunday 10:00am–7:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 762-6127 (888) 762-6127
Used (866) 655-1205 (866) 655-1205
Service (888) 231-1807 (888) 231-1807

Reviews

(1,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tustin Lexus from DealerRater.

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Tustin lexus is a very nice place to visit to take good

Tustin lexus is a very nice place to visit to take good care for my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

I am happy with the service at Tustin Lexus.

I am happy with the service at Tustin Lexus. Rick helped me friendly and truthfully. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Nathan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

I highly recommend to come to this dealer for your

I highly recommend to come to this dealer for your service. Very professional, quick service, explain evrything well and realy nice waiting room.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

Lexus at Tustin.

Lexus at Tustin. Steve was nice, professional and caring. Not to mention funny. Definitely Recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

I recently purchased a Lexus and had the pleasure of

I recently purchased a Lexus and had the pleasure of working with Rome. From start to finish, he was incredibly communicative, honest, and transparent. It genuinely felt like he had my best interests at heart and truly wanted to help. Because of his professionalism and sincerity, I felt confident moving forward with the purchase. Rome made the entire experience smooth and stress-free, and I’m so grateful for his support throughout the process. Highly recommend working with him!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasure working with Jaime Martinez at Tustin

It was a pleasure working with Jaime Martinez at Tustin Lexus. He was friendly, helpful, knowledgeable and efficient. I appreciated that he didn’t waste my time, and had great follow up. Also, Jacob Castro was a huge help. His knowledge about all the techy car stuff and features was irreplaceable. All around great young man, who is an asset at Tustin Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and easy check in early in the morning.

Quick and easy check in early in the morning. Rick was very helpful with my appointment. Wait time was less than 2 hours from arriving.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a very positive experience with Tustin Lexus and

I had a very positive experience with Tustin Lexus and will recommend this dealership to others. Jonathan Yiao, my salesperson was helpful, professional, and responsive to my needs. Thank you so much for helping me get the Lexus I had been looking for! I’ll be enjoying it for years to come. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I was very happy with my car’s service at Tustin Lexus!

I was very happy with my car’s service at Tustin Lexus! Fast, friendly, and reasonable prices.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Michelle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Tustin Lexus has excellent personnel and an outstanding

Tustin Lexus has excellent personnel and an outstanding service department. Derek Kinbach is professional and has excellent people skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!